About The Position

The Director of Surplus Lines & Compliance is responsible for the day-to-day execution and oversight of surplus lines compliance, agent appointments, and regulatory operational processes across Novatae’s wholesale divisions. This role is responsible for leading a team and ensuring accurate filings, and adherence to state-specific surplus lines requirements, and timely agency appointments. The position partners closely with brokerage, underwriting, accounting, licensing and external vendors to maintain compliance while supporting efficient business operations.

Requirements

  • 6–10 years of experience in surplus lines, agency appointments, or compliance operations within wholesale insurance, MGA/MGU, or brokerage environments.
  • Demonstrated team leadership with experience in process and quality improvement, organizational design and issue resolution
  • Strong working knowledge of state surplus lines laws, stamping office processes, and producer licensing requirements.
  • Experience working with licensing and compliance systems such as RegEd, AgentSync, NIPR, or surplus lines filing platforms.
  • Demonstrated experience supporting audits, carrier reviews, or regulatory inquiries.
  • Strong organizational and multitasking skills with close attention to regulatory detail.
  • Ability to manage high-volume, deadline-driven compliance activities.
  • Clear and effective written and verbal communication skills.
  • Strong collaboration skills across operations, finance, and brokerage teams.
  • Proficiency in Microsoft Office Suite and compliance tracking systems.
  • Sound judgment and problem-solving skills within established regulatory frameworks.
  • Ability to handle confidential information with discretion and professionalism.

Nice To Haves

  • Prior experience managing vendors or external compliance partners preferred.
  • Industry certifications (CIC, CPCU, ARM) are a plus but not required.
  • Bachelor’s degree in Business, Insurance, Risk Management, or a related field preferred.

Responsibilities

  • Manage surplus lines compliance operations including affidavits, tax filings, stamping office submissions, audits and diligent search requirements.
  • Oversee agent and market appointments and renewals across all applicable states.
  • Coordinate with third-party vendors and platforms supporting surplus lines filings.
  • Coordinate with corporate licensing to ensure compliance with state-specific producer licensing requirements.
  • Ensure accuracy and timeliness of regulatory submissions and internal compliance documentation.
  • Partner with accounting and finance teams to reconcile surplus lines taxes and related reporting.
  • Maintain internal compliance procedures, checklists, and documentation standards for wholesale operations.
  • Support internal audits, carrier reviews, and regulatory inquiries by gathering documentation and coordinating responses.
  • Track regulatory deadlines and ensure proactive compliance with state-specific requirements.
  • Assist with onboarding and offboarding compliance requirements for producers and staff.
  • Identify process improvement opportunities to streamline compliance workflows and reduce operational risk.
  • Provide guidance and training to internal teams regarding surplus lines and licensing requirements.
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