College of Education - Director of Student Success, Planning & Retention

Sacred Heart University•Fairfield, CT

23h

About The Position

This position plays a critical role in advancing student success through strategic advising, data-informed planning, and collaborative academic initiatives that support retention, persistence, and degree completion. The Director will work closely with faculty, program directors, and college leadership to enhance the student experience across undergraduate and graduate programs.

Requirements

Bachelor's Degree required
Minimum of five (5) years of full- time professional experience in higher education

Nice To Haves

Master’s degree in Higher Education/Student Affairs preferred
Experience in academic advising and/or student success programming
Demonstrated ability to use data to inform decision-making and improve student outcomes
Experience with student success technologies, early alert systems, or case management platforms
Experience designing, implementing, and assessing retention or student success initiatives
Familiarity with student information systems (e.g., Ellucian, Student Planning, Advise)
Experience collaborating across academic and administrative units
Commitment to supporting diverse student populations and advancing equitable student success outcomes
Experience with curriculum planning, course scheduling, or academic program coordination

Responsibilities

Provide individualized and group academic and career advising for undergraduate and graduate students
Support students in goal setting, degree planning, and academic decision-making
Develop and maintain individualized programs of study and official degree plans
Monitor student academic progress and implement early intervention strategies
Design, implement, and assess academic success programs aligned with college strategic goals
Collaborate with faculty and staff to enhance student persistence, retention, and graduation outcomes
Collect and incorporate feedback from students, faculty, and staff to improve support services
Participate in orientation and other academic success events
Analyze student performance trends to identify areas for targeted intervention
Partner with Assistant and Associate Deans to interpret data and refine academic support strategies
Utilize student information systems and data visualization tools to support advising and reporting
Contribute to enrollment planning, including budget projections and reporting
Serve as a liaison to faculty regarding academic planning and curriculum alignment
Collaborate with program directors to develop and maintain online orientation programs
Assist with semester course scheduling and long-term academic planning
Work with department chairs and program directors on plans of study and curriculum coordination
Opportunity to teach one undergraduate course per semester within FCEHD, depending on qualifications and program needs
Supervise graduate assistants and student staff
Coordinate academic success programming and interventions
Collaborate with university offices to enhance the overall student experience