Director of Student Financial Services

Thomas College•Waterville, ME

72d

About The Position

U.S. News and World Report consistently ranks Thomas College as a top college in Maine for social mobility. Our clear career focus and one-of-a-kind Guaranteed Job Program makes it possible to advance faster in the arts and sciences, business, and education. Earn an undergraduate degree in three years and then choose from a variety of in-person or online graduate degree programs that can be completed in one-year or two. Located in Waterville, Maine, Thomas College is your pathway to a promising future, guaranteed. Learn more at thomas.edu. The Director of Student Financial Services (SFS) is responsible for overseeing all financial services supporting both enrolled and potential students, including financial aid administration and student billing. The Director is responsible for the process of determining students' financial aid need using the FAFSA, and accurately allocating and projecting college, private, state and federal funding for the current and upcoming fiscal years. This position will collaborate with other senior leaders to develop aid strategies to strengthen net tuition revenue, while meeting student needs and maximizing student recruitment and retention. This position is also accountable for the accurate billing and collection of student accounts receivable. The Director will supervise a team of three staff members. This position serves as the College's subject matter expert on all financial aid and student accounts policies and regulations. The Director holds ultimate responsibility for ensuring institutional compliance with federal, state, and College policies governing student aid and billing, maintaining accurate documentation, and implementing procedures that uphold audit readiness and regulatory integrity.

Requirements

Bachelor's degree required and a minimum of seven years' experience in financial aid or other relevant industry; or Master's degree and/or financial aid certification preferred.
The qualified candidate must have knowledge of federal, state and institutional financial aid programs, policies and procedures.
Knowledge of federal and state student aid reporting requirements.
Knowledge of need analysis principles.
Skill in effective supervisory, organizational, and computer use.
Skill in communicating effectively with students, parents, coworkers, and regulators.
Ability to remain confident and compassionate while adhering to federal, state and institutional policies, procedures and budgetary constraints (i.e. the ability to say 'no' and explain why).