Training Director

Apis Services Inc•Reading, PA

15h

About The Position

The Director of Staff Development works in conjunction with Apis Human Resources and Recruitment and Retention to coordinate new hire training for CHOR Youth and Family Services employees, and other Children’s Division affiliates as assigned. The Director also is responsible for coordinating ongoing/refresher training to ensure compliance with regulatory bodies and internal requirements. Main responsibilities include developing a streamlined curriculum, hiring, and supervising trainers at each entity, tracking training compliance, assisting with developing training plans, and set-up and monitoring of the online training system, Relias.

Requirements

Bachelor’s degree in Human Services or related field -OR- Associates Degree with Training and/or Staff Development experience.
Experience supervising staff preferred.
Ability to read, write and comprehend information.
Ability to effectively communicate with employees and administration.
Ability to professionally write detailed reports.
Ability to apply common sense understanding to carry out detailed and sometimes involved written and oral directions.
Ability to interpret routine instructions without difficulty.
Ability to apply rational/calm reasoning when confronted with difficult and/or ambiguous situations.
Knowledge of Microsoft Office applications and the Relias training system.
State and Federal Compliance Requirements
Safe Crisis Management (SCM)
Suicide Prevention
Cultural Awareness
Confidentiality/HIPAA
40 hours of annual training

Responsibilities

Assesses current training protocols at each organization and streamlines training where appropriate.
Develops a team of trainers based on needs of the organizations.
Supervises all employees providing training including New Employee Development (NED), specialized training such as Safe Crisis Management (SCM) and other ongoing trainings as required. Ensure an appropriate number of trainers that are up to date with required certifications.
Creates, maintains, and revises policies and procedures for the general operation of the Training Programs.
Manages training databases (Relias etc.) including analyzing core packages and add-ons and creating/updated training plans.
Provides reports on training compliance quarterly to immediate supervisors and leadership teams, and as directed or requested, to keep leadership informed of operation and progress of training efforts.
Works collaboratively with leadership to ensure training compliance with federal, state, accreditation, other regulatory bodies regulations, and any internal training requirements.
Develop new training programs as necessary, either by working with others to create/upload trainings to Relias or coordinating internal or external speakers.
Collaborates with team members to schedule training plans, annual updates, and notify employees of training programs.
Participates in Leadership meetings and/or Quality Improvement committees as appropriate.
Maintain and audit employee training files.
Conducts trainings as necessary to all programs.
Travel to regional offices to conduct training or arranges with training staff as needed.
Performs other job duties as assigned.