Director of Sales

Quvia•Houston, TX

1d•Remote

About The Position

Are you excited about the intersection of technology and customer success? Do you have experience working with satellite and remote connectivity and helping companies deliver operational critical applications? Do you have an understanding of legacy SD-WAN solutions within the energy, satellite communications or IP networking industries? Do you have an interest in the next generation of connectivity technologies? Come work with us to help accelerate the future of connectivity and digital experiences in our Energy vertical. Quvia is seeking a Director of Sales to serve as a trusted technical advisor to our Energy customers, who are focused on elevating connectivity and digital experiences for clients within the Energy sector. As the Director of Sales for the Energy vertical, you’ll be the critical bridge between our customers and commercial teams, working to educate and drive the successful implementation of Quvia’s products, which include advanced analytics and AI-powered network management solutions. Your role is pivotal in ensuring our customers' needs are not only met, but exceeded, through expert technical guidance, proactive problem solving, and unwavering dedication to their success. The ideal candidate will possess a strong technical background along with excellent communication skills to drive engagement, ensure successful onboarding, and support long-term customer success. The successful candidate will be required to travel periodically, and it therefore essential that applicants hold a U.S. passport.

Requirements

Solid understanding of networking and VSAT technologies to grasp the full scope of the Quvia solution, why it is different and how it transforms the QoE across satellite, LTE and hybird communications networks used by our existing and target customers.
Proven experience in selling, delivering, or supporting managed communications or software solutions within the Energy sector or similar.
Ability to participate in early-stage technical discussions around solution design and implementation, as well as the ability to support discussions to C-Level Executive teams .
Prior experience working in a sales led or operational role within a satellite communications service provider environment.

Responsibilities

Collaborate with the Quvia Support team to manage and resolve escalations, serving as a key liaison between Quvia, the customer, and service providers to ensure timely and effective issue resolution
Partner with the Quvia Product team to review and address customer feedback, feature requests, and product recommendations.
Fulfill ad hoc operational reporting requests that fall outside the scope of the existing support team.
Collaborate directly with customers' operational and revenue teams to resolve non-standard issues related to the Quvia Platform.
Serve as the transition point from the Go-to-Market (GTM) team to Project Management for all contracted services, proof of concepts (POCs), and other ad hoc initiatives.
Maintain regular engagement with customers to ensure satisfaction and strengthen long-term relationships.