Director of Sales

Ultra Machining Company, Inc (UMC) • Monticello, MN

13d • Onsite

About The Position

The Director of Sales is responsible for driving business growth through both strategic leadership and hands-on sales execution. This role combines strategic sales planning, customer relationship management, and team development with direct involvement in the quoting process, customer negotiations, and daily sales operations. The Director of Sales serves as a key liaison between executive leadership and customers, ensuring alignment of sales strategies with operational realities while building and maintaining the deep customer relationships critical to UMC's success.

This position is designed to capture and build upon institutional knowledge while modernizing sales processes, requiring both a strategic mindset and a willingness to work directly in sales operations.

Requirements

• Ability to travel, including air, occasionally overnight.
• Bachelor's degree in engineering, business, or related technical field preferred, or equivalent work experience
• 7+ years of experience in technical sales, business development, or customer service in a manufacturing environment
• 3+ years of leadership or program management experience
• Ability to express ideas, share information, listen actively, and demonstrate professionalism in written and verbal communications
• Strong leadership skills with ability to build, empower, and motivate cross-functional teams
• Ensure all internal and external customers receive positive service experiences
• Able to make effective and timely decisions
• Strong organizational skills: ability to handle and prioritize multiple tasks while meeting deadlines in a fast-paced environment
• Excellent negotiation skills and ability to close complex sales opportunities with integrity and professionalism
• Strong problem-solving skills, business and financial acumen
• Ability to balance strategic thinking with hands-on execution
• Detail-oriented with timely and effective decision-making and follow-through
• Proficiency in Excel, Word, Microsoft Project, and PowerPoint
• Able to work both independently and as a team
• Ability to work on multiple projects while maintaining high level of accuracy
• General understanding of multiple manufacturing processes
• Exceptional data analysis skills
• Capability to interpret sales metrics and perform data entry
• Ability to gain knowledge of blueprints and GD&T (Geometric Dimensioning and Tolerancing)
• Knowledge of working with ISO quality systems and World Class Manufacturing principles
• Experience tracking market growth and competitor pricing for negotiations and sales forecasting
• Use of metrics to support organizational objectives and goals
• Embodies the personal commitment to the shared core values of UMC: Great People, Going Beyond, and Growing
• You’re a team player who thrives on collaboration.
• You bring a growth mindset and embrace challenges with grit.
• You care deeply about delivering excellence and going beyond expectations.

Responsibilities

• Lead, Manage, and Hold Accountable
• Working "on" the business by providing clear direction, creating an opening for employees, and taking time to think.
• Working "in" the business by creating clear expectations, communicating well, and ensuring things get done.
• Create a work environment where people are fully engaged and highly accountable.
• Sales Strategy and Execution
• Develop and implement comprehensive sales strategies that drive revenue growth with existing and new customers.
• Direct the company's estimating and quoting process by establishing standards that support both UMC and customer needs.
• Evaluate and refine sales processes and tools to enhance efficiency and effectiveness.
• Business Development
• Identify new business opportunities and strategic partnerships that align with company values and growth strategy.
• Lead and facilitate onboarding processes for new customers, ensuring seamless transition into UMC's systems and processes.
• Develop strategies to increase sales volume and market share in target industries.
• Represent the company at industry events, conferences, and customer meetings.
• Customer Relationship Management
• Build and maintain long-term, value-driven relationships with key customers, serving as a trusted partner and primary point of contact.
• Gather customer and industry intelligence on market trends, new opportunities, program changes, and potential risks.
• Lead formal customer business reviews, presenting performance insights and identifying areas for improvement.
• Forecasting and Performance Management
• Oversee forecasting of sales trends and develop long-term strategies to support business growth objectives, identifying opportunities and challenges for long-term planning.
• Establish, track and analyze performance of sales goals, metrics and KPIs, reporting on progress against established targets.
• Monitor demand for parts and analyze changes in demand regularly to keep customers and project teams updated on EAU projections, dedicated inventory requirements, MOQ, etc.
• Perform and report on risk analysis appropriate to the product and company.

Benefits

• Generous PTO: Start with 4 weeks of paid time off per year, with accrual starting on day one.
• Comprehensive Benefits: Medical, dental, vision, short- and long-term disability, and paid holidays.
• 401k Match: Dollar-for-dollar matching up to 5%.
• Professional Growth: Tuition reimbursement for professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Director