Director of Sales Enablement & Content

ClarityPayNew York City, NY
7h$125,000 - $165,000

About The Position

ClarityPay is seeking a Director of Sales Enablement and Content , a role that sits at the intersection of commercial storytelling, competitive intelligence, outbound strategy, and sales effectiveness. This colleague will own the development of all sales- and client-facing content, oversee competitive and market intelligence, design outbound campaign messaging, and drive alignment across Sales, Marketing, and Product. They will ensure consistent messaging across all GTM channels while maintaining a realtime feedback loop to keep our narrative competitive, differentiated, and marketrelevant. Success in this role requires a strategic thinker with exceptional writing skills, strong GTM acumen, and the ability to collaborate deeply with internal partners including Business Development, Marketing, Product, Operations, Risk, Finance, and Legal.

Requirements

  • Curious, energetic, positive, solutionoriented, collaborative, and trusted.
  • 8–12 years of experience in sales enablement, content strategy, product marketing, or GTM roles.
  • Exceptional writing, storytelling, and narrative development skills.
  • Strong communication and executive presentation capabilities.
  • Highly skilled in building sales content across multiple formats (web, email, SMS, decks, onepagers).
  • Strong content judgment and design instincts; familiarity with tools such as Figma, Canva, and AI content assistants.
  • Demonstrated ability to operate in earlystage, fastmoving environments.
  • Experience with sales operations, processes, and CRM systems (HubSpot preferred).
  • Strong analytical skills and understanding of performance reporting.
  • Effective at crossdepartment collaboration and influence at scale.
  • Financial acumen: lending experience preferred.
  • Able to travel up to 20%.

Nice To Haves

  • Financial acumen: lending experience preferred.

Responsibilities

  • Content Strategy & Narrative Development Create and manage all sales content including playbooks, talk tracks, pitch decks, one-pagers, case studies, and personaspecific materials.
  • Translate complex product, pricing, and market information into clear, compelling, sellerready narratives.
  • Collaborate with Marketing on the development of merchant messaging for advertising, digital content, and integrated campaigns.
  • Maintain brand, voice, and GTM strategy alignment across all sales-facing assets.
  • Build cohesive stories tailored to different buyer personas, industries, and funnel stages.
  • Outbound Strategy & Merchant Acquisition Design outbound campaign messaging, themes, and content in close partnership with Commercial and Marketing teams.
  • Create and manage ABM and outbound sequences targeting ICPaligned accounts.
  • Support lead nurturing strategies with thought leadership and educational content that keeps prospects engaged .
  • Competitive Intelligence & Market Insights Lead the competitive intelligence program, including battlecards, market scans, win/loss themes, and executiveready insights.
  • Monitor industry trends, competitor moves, and market shifts; translate insights into actionable updates for Sales, Product, and Marketing.
  • Serve as the internal expert on market dynamics and their implications on messaging and positioning.
  • Sales Enablement & Sales Readiness Develop and deliver sales enablement programs including onboarding, narrative training, and ongoing readiness sessions.
  • Ensure sellers understand—and consistently use—core messaging, competitive positioning, and GTM narratives.
  • Gather field insights and sales feedback to continuously evolve messaging, content, and enablement programs.
  • Content Governance & Quality Maintain an organized, searchable content library with version control and usage analytics.
  • Establish standards for tone, structure, clarity, and required components for all sales assets.
  • Evaluate content performance to identify gaps, strengthen adoption, and improve effectiveness.
  • Data, Systems & Reporting Partner with VP, Merchant Marketing on CRM (HubSpot) optimization, reporting, and content tracking.
  • Leverage data and call insights to refine messaging and identify improvement opportunities.
  • Report on content performance, enablement impact, and competitive trends to senior stakeholders.
  • Other Responsibilities Perform other duties and special projects as assigned.
  • Continually promote and exemplify ClarityPay’s values through trust, integrity, and collaboration.

Benefits

  • Competitive fixed and variable compensation package.
  • Comprehensive benefits (medical, dental, vision).
  • Collaborative office culture with a strong focus on merchants and their customers.
  • Opportunities to grow, lead, and shape the future of consumer finance.
  • 401(k) program.

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What This Job Offers

Job Type

Full-time

Career Level

Director

Education Level

No Education Listed

Number of Employees

11-50 employees

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