Director of Sales and Marketing - Hilton Wilmington/Christiana

Meyer Jabara Hotels•Newark, DE

About The Position

Are you ready to lead the revenue generation and marketing efforts of the recently transformed, market leading, premier full-service hotel in Delaware? The Hilton Wilmington Christiana is searching for a dynamic, results-driven Director of Sales and Marketing with a proven record of providing excellence in sales, marketing and customer service. Are you a professional and responsible strong leader with fine-tuned teamwork skills; great at relationship cultivation and development; empathetic, and an exceptional communicator? Then this is the opportunity of a lifetime! Join the leadership and management team at the Hilton/Wilmington Christiana and get ready to make an impact on your community and your team. The right candidate must present a high level of experience and professionalism. This individual will be able to create a strong customer bond through communication and negotiation skills, while displaying professional and interpersonal interaction. Major Functions: The DOS will be responsible for working closely with Senior Management to help develop the sales group & catering managers and continue to groom a high-performing sales team. Specifically be responsible for the following tasks:

Responsibilities

Coaching sales teams on how to maximize sales revenue and meet or exceed set goal
Drive focused activities of the business that require additional support
Assisting in different ways of achieving long and short term goals with the sales teams
Review weekly sales activity for each sales manager to ensure booking goals are being met
Participate in relevant internal meetings and bring the communication back to the sales team
May recommend product or service enhancements to improve customer satisfaction and sales potential
Work closely with the group coordinators to ensure we are up-selling to the highest levels and to ensure they are working at high preforming levels
Evaluate Sales coverage for the hotel to ensure we are properly staffed at all times.
Continue to cooperate with other department heads in the Hotel to ensure we are delivering the sales experience
Represent hotel in various events
Empathy towards customers and colleagues
Are we using the Brand as a resource & how much more can we utilize them to increase market share. Are we actively participating in brand initiatives and sales training
Review contracts to ensure we are following MJ policy such as deposits, cancelations, etc.…
Evaluate the communication between sales and operations and make recommendations