Director of Sales and Business Development

AMERICAN REPAIR MAINTENANCE LLC • Spring Lake, MI

10h

About The Position

We’re looking for a high-impact Director of Sales & Business Development to lead our growth engine. This isn’t just a sales role; it’s a senior leadership position who understands multi-site facility management at scale. Reporting directly to the President of ARM, you’ll set vision, lead a high-performing team, and close deals that shape the company’s future.  If you have a track record of landing high-value national accounts in facilities maintenance, or multi-site commercial services and you’re ready to make a huge impact — we want to meet you.

Requirements

• The FM Industry Expert: 8+ years of B2B sales or business development experience in Facility Management, Repair & Maintenance, Construction, or Multi-site Commercial Services.
• A Proven Leader: 8+ years managing and developing sales teams. You know how to build a culture of accountability and performance.
• A Strategic Closer: Demonstrated track record of hitting and exceeding revenue goals on national or enterprise accounts.
• The Relationship Architect: You build trust at the C-suite and Facilities Director level and turn single projects into long-term partnerships.
• Analytically Sharp: You can calculate profit margins, ROI projections, and contract economics on the fly. Data informs your instincts.
• Tech-Forward: Proficient in Salesforce or comparable CRM, LinkedIn Sales Navigator, and modern sales intelligence tools.
• A Communicator: Exceptional presentation, negotiation, and written communication skills. You can simplify complexity and win rooms.
• Education: Bachelor’s degree in Business, Sales, Marketing, or related field.

Nice To Haves

• MBA is preferred.

Responsibilities

• Own the Sales Vision: Develop and execute ARM’s sales strategy in alignment with our aggressive growth goals, with direct accountability to the President.
• Build & Lead the Team: Lead, mentor, and elevate a high-performing Sales and Business Development team to achieve growth targets and deliver exceptional client service. Set KPIs, accountability frameworks, and performance culture.
• Forecast & Plan: Collaborate with executive leadership on budgeting, resource allocation, and pipeline forecasting to hit ambitious revenue targets.
• Drive Strategic Growth: Identify and pursue national accounts requiring complex, multi-site FM and maintenance solutions from lead generation to close.
• Expand & Deepen Relationships: You don’t just close deals, you build long-term partnerships. Expand relationships within existing accounts while opening new avenues.
• C-Suite Influence: Design and deliver compelling presentations to C-suite executives and Facility Directors, translating complex logistics into clear ROI.
• Negotiate & Win: Lead high-value contract negotiations and close agreements that align with company objectives and long-term client value.
• Be Our Eyes and Ears: Monitor FM industry trends, competitor activity, and pricing dynamics to continuously sharpen ARM’s market position.
• Own the National Stage: Lead ARM’s presence at industry conferences (Connex, SPECS, RFMA, and others). You won’t just attend — you’ll maximize every interaction.
• Elevate Our Brand: Partner within house marketing to develop case studies, digital content, and positioning that make ARM the obvious choice in our industry.
• Cross-Functional Alignment: Partner with Operations, Client Services, and Finance to ensure sales strategy and delivery are always in sync.
• Client Retention: Review and enhance client retention strategies. Monitor feedback, resolve challenges proactively, and deepen satisfaction.
• Report & Inform: Deliver regular performance updates, market insights, and forecasts to the President and senior leadership.

Benefits

• Competitive Base Salary + Commission: We reward high performance. Your earning potential grows with the business you bring in.
• High-Visibility Role: Direct reporting line to the President with real influence over company strategy.
• Comprehensive Medical, Dental & Vision Insurance
• Voluntary AD&D, Long-Term Disability Insurance and Short-Term Disability Insurance
• Employee Assistance Program (EAP)
• Paid Time Off + 6 Company Holidays
• Flexible Work Schedule

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 11-50 employees