Director of Revenue Operations
About The Position
As Director, Revenue Operations, you will be a trusted advisor to Sales leadership, focused on strategic planning, sales optimization, and business operational support. You will partner with many cross-functional teams such as Finance, Customer Success, Marketing, Operations, and others. This is a high impact role with quickly changing priorities and demands. You will think strategically, arrive at a focused execution plan, and manage the plan to fruition. Examples of projects can range from the very strategic to the very operational and focus on some of the many areas, such as Go-To-Market planning, product playbook, territory alignment, data quality, business planning, market segmentation, sales pipeline, and business performance review. We are looking for highly passionate candidates who have relentless curiosity, a startup mindset, attention to detail, willingness to manage multiple priorities, and ability to deal with ambiguity effectively. This role offers broad impact, executive exposure, and the opportunity to shape the next phase of the company’s growth through operational excellence.
Responsibilities
- Strategic owner and key integration point across go-to-market planning, processes, systems, and analytics. Collaborates closely with stakeholders in Sales, Marketing, Finance, Product, Strategy, and Analytics to ensure effectiveness and operational transparency.
- Drive funnel analytics and reporting across the entire lead-to-revenue process, delivering visibility into performance at every such stage (e.g. conversion rates, velocity, pipeline health)
- Drive forecast management excellence to ensure sustained, predictable growth across all business units, coordinate weekly forecast calls to track status of sales pursuits.
- Oversee all aspects of revenue planning, including annual budget and planning cycles, headcount modeling, and sales capacity planning.
- Lead the design and optimization of sales processes, including territory management, pipeline hygiene, forecast accuracy, and sales productivity.
- Define actionable KPIs and build/maintain dashboards that provide real-time insights into pipeline health, lead quality, campaign performance, and sales execution. Surface insights on areas and drivers of over/underperformance.
- Provide key insights to the business to predict churn across products and provide mitigation strategies based on key churn drivers.
- Partner with finance regarding compensation plans and targets in line with company goals.
- Enablement: partner with Sales, Customer Success, and Marketing leadership to implement/drive process improvements and enablement across the teams.
- Partner with Sales and Marketing leaders to identify and remove friction points in the buyer journey, improving conversion rates and revenue yield.
- Support board and executive reporting by developing high-quality performance analysis, revenue insights, and forward-looking projections.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
