Director of Revenue Management - Hotel Commonwealth

Sage Hospitality • Boston, MA

24d • $130,000 - $140,000

About The Position

The Director of Revenue Management is responsible for the maximization of revenue, profit, and market share associated with rooms and function spaces. Demonstrates excellent leadership skills by educating others and ensures understanding and gains buy-in of the revenue management processes associated with demand, revenue, forecasting, opportunity analysis, and inventory management. Works with hotel leaders to recommend and identify future markets, hotel opportunities, guide hotels sales strategy and pricing for transient, group, and catering.

Requirements

• Four year degree preferred.
• 8-10 years of Revenue Management experience required. Multi-property experience preferred, but not required.
• Excellent knowledge of transient, group, and catering customer segments.
• Excellent personal management skills; time management, meeting deadlines, effective communication and presentations skills.
• Excellent understanding of total hotel revenue management concepts, processes, and systems.
• Understands both Brand strategies and cultures.
• Knowledge of advanced revenue management techniques.
• Must be extremely confidential and able to manage sensitive and confidential situations tactfully.
• Negotiate, convince, sell and influence professionals and or associates.
• Ability to work under pressure and have the ability to complete multiple tasks simultaneously.
• Excellent reading and effective writing abilities for completing paperwork and management reports, giving and receiving instructions, review and preparation of all documentation and training
• Excellent mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances
• Ability to discern/resolve employee complaints, issues and participation in meetings for feedback.
• Ability to review preparation of all documentation - applications, write-ups, reviews.
• Sitting 85%, Walking 5%, Standing 5%, bending, kneeling, lifting, climbing 5%
• Travel – 30-50% travel to hotel properties required.
• Prolonged sitting throughout entire shift at computerized workstation in office environment.

Nice To Haves

• Direct Reports Where Applicable: Reservations Sales Agents, Revenue Analyst.
• Multi-property experience preferred, but not required.

Responsibilities

• Maximizes revenue, profit, and market share associated with rooms and function space of assigned hotels.
• Partners with Ownership, GM and Sales Leaders’ to ensure a strategic mix of business and pricing strategies are set based on market conditions to achieve sell out efficiency, targeted marketing, maximized revenue, profitability and Annual Budget/Business Plans are aligned.
• Effectively works with people, creating teamwork, taking charge, generating enthusiasm, motivating and using an uplifting and lead-by-example leadership approach.
• Ensure sales training is provided to Front Office and Reservation associates.
• Continuous analysis of competitive set, price positioning, seasonality and mix.
• Use all Yield Management tools available to maximize efforts. Develop appropriate selling strategies to include recommendations on rate, arrival patterns, length of stay, and discount rate availability.
• Manage property participation and production through relevant Internet sites and other distribution channels (CRO, GDS, ADS, and Travel Agency Consortiums).
• Build/maintain relationships w/OTA Market Managers and ensure best representation on 3rd party web sites.
• Develop monthly room’s revenue forecast to be accurate within 5%.
• Review & analysis of Online Reputation management tool and online marketing analytics.
• Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested.

Benefits

• Enjoy exclusive discounts at Sage Hotels & Restaurants nationwide—your gateway to unforgettable experiences across the country.
• We've got you covered with medical, vision, and dental insurance because your well-being matters.
• Work in the heart of the city with easy access to public transportation—skip the commute stress.
• Complimentary meal every shift. Great food, on us.
• Take advantage of our Perq Program partnership with MBTA for seamless, affordable transit.

What This Job Offers

• Job Type: Full-time
• Career Level: Director