Director of Revenue Cycle and Patient Financial Services
About The Position
Our patients are our number one priority! We're committed to giving children back their childhood! Job Posting Title: Director of Revenue Cycle and Patient Financial Services Location: Dallas - Hospital Additional Posting Details: Monday - Friday 8:00 am - 4:30 pm Job Description: Duties/Responsibilities Oversee daily operations for Billing, Follow Up, Denials Management, Cash Posting, Credits, Refunds, and other duties to effectively manage accounts receivable Monitor key performance indicators (DNFB, AR Days, AR Aging, Denial Rates, Collection Rates, Clean Claim Rates, etc.), analyze trends, and identify areas for improvement. Provide routine updates to VP of Revenue Cycle on departmental performance Lead key initiatives to support organizational Revenue Cycle goals Collaborate with Finance to effectively execute month-end close procedures pertaining to Revenue Cycle. Manage payor denials and assist in educating department leaders of denials specific to their areas. Assist in developing potential solutions to mitigate future write-offs. Assist staff with any accounts escalated for assistance in a timely manner Work with Managed Care to escalate payor issues in a timely manner Monitor Texas Medicaid and Commercial payor provider bulletins and policies to coordinate timely and necessary education to staff and updates in Epic. Perform retrospective reviews based on governmental and third-party payer requests or upon request from Vice President of Revenue Cycle Manage departmental productivity, staffing, and performance, providing education to team as necessary Foster cross departmental relationships sharing Revenue Cycle performance and partnering for operational improvement Manage departmental usage of Epic, ensuring effective utilization of system and identifying opportunities to enhance solution Oversee key components of Revenue Integrity including charge capture, charge reconciliation, and charge compliance Monitors vendor performance and relationships for vendors performing services within Billing operations
Requirements
- Bachelor’s degree
- 5-7 years of progressing leadership experience in revenue cycle required
- Experience in hospital and physician Billing
- EMR experience required, preferably Epic
- Strong communication skills, attention to detail, and critical thinking skills required
Responsibilities
- Oversee daily operations for Billing, Follow Up, Denials Management, Cash Posting, Credits, Refunds, and other duties to effectively manage accounts receivable
- Monitor key performance indicators (DNFB, AR Days, AR Aging, Denial Rates, Collection Rates, Clean Claim Rates, etc.), analyze trends, and identify areas for improvement.
- Provide routine updates to VP of Revenue Cycle on departmental performance
- Lead key initiatives to support organizational Revenue Cycle goals
- Collaborate with Finance to effectively execute month-end close procedures pertaining to Revenue Cycle.
- Manage payor denials and assist in educating department leaders of denials specific to their areas.
- Assist in developing potential solutions to mitigate future write-offs.
- Assist staff with any accounts escalated for assistance in a timely manner
- Work with Managed Care to escalate payor issues in a timely manner
- Monitor Texas Medicaid and Commercial payor provider bulletins and policies to coordinate timely and necessary education to staff and updates in Epic.
- Perform retrospective reviews based on governmental and third-party payer requests or upon request from Vice President of Revenue Cycle
- Manage departmental productivity, staffing, and performance, providing education to team as necessary
- Foster cross departmental relationships sharing Revenue Cycle performance and partnering for operational improvement
- Manage departmental usage of Epic, ensuring effective utilization of system and identifying opportunities to enhance solution
- Oversee key components of Revenue Integrity including charge capture, charge reconciliation, and charge compliance
- Monitors vendor performance and relationships for vendors performing services within Billing operations
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What This Job Offers
Job Type
Full-time
Career Level
Manager
