Director of Revenue Cycle

Swope Health • Kansas City, MO

56d • Hybrid

About The Position

The Director of Revenue Cycle provides strategic leadership, operational oversight, and continuous improvement of all revenue cycle functions across Swope Health. This role ensures accurate and compliant billing, optimal reimbursement, efficient workflows, and strong financial performance in alignment with federal, state, and payer regulations. The Director partners closely with clinical, operational, and financial leaders to support Swope Health’s mission of providing high‑quality, accessible care to the Kansas City community.

Requirements

• Bachelor’s degree in Healthcare Administration, Business, Finance, or related field.
• Minimum of 5 years of progressive revenue cycle experience in a healthcare setting.
• Minimum of 2 years in a leadership or management role.
• Strong knowledge of medical billing, coding, payer rules, and reimbursement methodologies.
• Demonstrated experience with EHR/EMR systems and revenue cycle technology.
• Excellent analytical, communication, and leadership skills.

Nice To Haves

• Master’s degree in Healthcare Administration, Business, or related field.
• Experience in an FQHC, community health center, or nonprofit healthcare environment.
• Professional certifications such as CRCE, CPC, CPB, or HFMA credentials.

Responsibilities

• Revenue Cycle Leadership & Strategy Develop and implement a comprehensive revenue cycle strategy that supports organizational goals, financial sustainability, and regulatory compliance.
• Lead all revenue cycle departments, including patient access, registration, coding, billing, claims management, payment posting, and collections.
• Establish and monitor key performance indicators (KPIs) to ensure accuracy, timeliness, and efficiency across the revenue cycle.
• Identify opportunities for process improvement, automation, and workflow optimization.
• Compliance & Regulatory Oversight Ensure all revenue cycle operations comply with federal and state laws, including HIPAA, CMS guidelines, HRSA requirements, and payer-specific regulations.
• Maintain current knowledge of billing and coding standards for medical, dental, and behavioral health services.
• Oversee internal audits and implement corrective action plans as needed.
• Financial Management Collaborate with the CFO and finance team to forecast revenue, analyze trends, and support budgeting processes.
• Monitor accounts receivable performance, denial rates, and cash flow; implement strategies to reduce write-offs and improve collections.
• Evaluate payer contracts and reimbursement methodologies; provide recommendations to leadership.
• Team Development & Leadership Supervise, mentor, and develop revenue cycle staff, including managers and supervisors.
• Foster a culture of accountability, continuous learning, and high performance.
• Ensure adequate staffing, training, and professional development across all revenue cycle functions.
• Cross‑Functional Collaboration Work closely with clinical operations, IT, compliance, and quality teams to ensure accurate documentation, coding integrity, and efficient workflows.
• Partner with the EHR/EMR team to optimize system functionality, reporting, and data integrity.
• Serve as a key resource for leadership regarding revenue cycle performance and operational impacts.

Benefits

• Medical benefits (including a Health Savings Account option), dental and vision
• 401(k) retirement plan with company match
• Company-paid benefits such as life insurance, Accidental Death & Dismemberment, and Short- and Long-Term Disability
• Flexible Spending Account
• Paid Days Off beginning at 12 days annually, effective the first day of employment
• Eight annual company-paid holidays
• One annual paid personal day

What This Job Offers

• Job Type: Full-time
• Career Level: Director