Director of Revenue Cycle and Business Office Services - Corporate Office - Full Time

Ogden Clinic Careers•South Ogden, UT

13h•Onsite

About The Position

Ogden Clinic, a physician owned multispecialty healthcare group in Northern Utah, is recruiting an executive level position to lead the revenue cycle and business services functions. The position provides enterprise-level strategic and operational leadership for the organization’s revenue cycle and related support functions—Business Office, Coding, Medical Records/Release of Information, and Patient Services. The leadership role includes a large, multi-layered team (3 managers, ~15 supervisors, ~200 FTEs) and is accountable for performance, scalability, compliance, patient-centered service, and optimal reimbursement. Through the Clinic’s strategic growth, we've become a regional leader in dynamic healthcare—an achievement that's core to our mission. What began as a humble clinic in Ogden in 1950 has grown into dozens of locations throughout Northern Utah that provides top-notch family medicine services, along with over 25 medical specialties. Our focus is on excellence, innovation, integrity, compassion, dedication, and unity to modernize operations, maximize revenue, and elevate the patient experience.

Requirements

Bachelor’s degree required
7+ years progressive people-management experience (including leading managers/supervisors)
Knowledge of CPT/ICD-10 and payer guidelines
Strong executive communication, judgment, analytics/reporting (Excel), and process improvement capability
Experience with EHR/practice management systems
Ability to apply HIPAA privacy principles

Nice To Haves

Master’s preferred
CPC preferred
Additional revenue cycle/compliance certs valued
Revenue cycle leadership preferred

Responsibilities

Set strategy, standards, and workflows; coach leaders; monitor performance and ensure accurate, timely, compliant operations.
Own revenue cycle analytics and reporting (KPIs, denials, A/R), ensure data integrity, and drive corrective actions.
Oversee payer relationships, escalation, A/R management, and support contract compliance and contract performance analysis.
Lead practice management system best-practice adoption, training, and workflow optimization in EMR and related systems.
Provide oversight across coding guidance/updates, fee schedule support, statements and claims submission, audit readiness, and audit responses.
Partner with providers and operational leaders to improve scheduling/access, service quality, and operational efficiency.
Serve as Privacy Officer with responsibility for privacy governance, BA agreements, PHI access tracking, patient rights processes, complaints/sanctions administration, training/awareness, ROI compliance, and coordination with regulators (e.g., OCR).