Director of RCM EPIC Optimization Patient Financial Services -Corporate 42nd Street- Full-Time-Days (Hybrid)
About The Position
The Director of EPIC Workflow Optimization for the Mount Sinai Health System (MSHS) and the Icahn School of Medicine at Mount Sinai (ISMMS) (which includes the MSHS and the Faculty Practice Plan) is responsible for identifying, designing, and implementing automation solutions, workflow enhancements, and new RCM initiatives that drive measurable improvements in financial performance, operational efficiency, and patient experience. The Director will collaborate closely with operational, clinical, and IT stakeholders to ensure optimization strategies align with organizational goals and industry best practices. The Director of RCM EPIC Optimization will lead strategic and operational workflow initiatives to maximize the effectiveness of Mount Sinai Health System’s EPIC electronic medical record (EMR) platform for Revenue Cycle Management. This leader will focus on automation, workflow standardization, and adoption of new EPIC capabilities to enhance operational efficiency, financial performance, and patient satisfaction. This position aligns directly with Mount Sinai Health System’s goals to reduce cost-to-collect, accelerate cash flow, decrease denials, and improve patient engagement through technology-enabled transformation. The Director will partner cross-functionally with internal RCM leaders, IT, Finance, Legal, and external partners to ensure vendor-delivered services meet or exceed contractual obligations and support enterprise revenue cycle transformation initiatives. The Director will report to the System Vice President of RCM Operations.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
