One (1) year of experience in patient and insurance billing, insurance follow-up, customer service, or collections experience, preferably in a hospital or healthcare setting.
Responsibilities
Researches transactions that have created credit balances
Process refunds to the appropriate party
Performs duties while in compliance with all laws, regulations, and guidelines governing all healthcare programs, including federal and otherwise
Participates as a member of the team to achieve business goals, clinical/quality outcomes and customer satisfaction