Director of Provider Relations - South Care Region

Hope Hospice & Health Services•Pleasanton, CA

18d•$150,000 - $180,000

About The Position

We have been a trusted community resource since 1980. Our reputation has been built on consistency, responsiveness, and quality. As a non-profit, community-led agency, we are able to focus on providing quality care to patients and families when they need it most, rather than being driven by profit or financial demand. This full-time position offers competitive pay, generous benefits and a supportive work environment. We are seeking a Director of Provider Relations (SCR) will be responsible for the agency’s Provider and Community Relations Programs activities to maximize our presence in existing and expand into service areas by implementing marketing strategies selling all lines of services and growing referral and overall census. Hope Hospice follows all CDPH vaccine requirements for healthcare personnel.

Requirements

Bachelor's degree (B. A.) in Marketing, Business Administration or related field from four-year college or university; or one to two years’ related experience and/or training; or equivalent combination of education and experience.
Minimum of five years’ marketing experience in a health care setting, preferably in hospice or home health care operations.
Current California driver’s license and automobile insurance that meets State of California requirements.

Responsibilities

Direct all daily provider and community relations operations including education and outreach, and referral generation, and service improvement. Primary activities 75% sales and 25% marketing.
Establish, evaluate, and recommend enhancement of agency sales goals in each service area as measured by referral admission and census goals
Increase awareness of BTBH services.
Assist in development of department budget planning process.
Manage and maintain systems to measure and improve the activities of the Provider Relations staff based on benchmarking best practices.