Director of Provider Initiatives and Experience
About The Position
Join VillageCare as the Full-Time Director of Provider Initiatives and Experience and play a pivotal role in transforming healthcare in New York City. This position offers the unique opportunity to lead innovative projects and initiatives that enhance provider relationships and elevate patient experiences. Working remotely provides you with the flexibility to balance your professional and personal life while making a meaningful impact. You will thrive in a high-performance, energetic culture that values problem-solving and customer-centricity. The competitive salary for this role ranges from $153,978.55 to $173,225.87, reflecting our commitment to excellence and integrity. The Director of Provider Initiatives and Experience at VillageCare is a crucial role that oversees every aspect of the provider journey, ensuring an exceptional experience for all stakeholders. This position involves cultivating meaningful relationships with providers, maintaining compliance with industry standards, and managing special initiatives that promote efficiency and innovation. Additionally, the director will oversee the management of provider complaints, ensuring timely resolutions that uphold our commitment to customer-centricity. Reporting to the AVP of Network Management and Network Operations, this role operates with a high degree of independence to create a seamless provider experience, embodying the organization's core values of excellence and integrity. If you are passionate about enhancing provider relations in the healthcare sector, this is the opportunity for you.
Requirements
- 5 or more years of progressive health care and provider experience including increasing accountability within the network management space.
- Strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills a must.
- Ability to travel between New York boroughs is required including attending provider events as required
- Requires a Bachelor's Degree.
- Previous Management / Leadership experience or progressive project oversight
Benefits
- PTO package
- 10 Paid Holidays
- Personal and Sick time
- Medical/Dental/Vision
- HRA/FSA
- Education Reimbursement
- Retirement Savings 403(b)
- Life & Disability
- Commuter Benefits
- Paid Family Leave
- Additional Employee Discounts
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What This Job Offers
Job Type
Full-time
Career Level
Director
Industry
Hospitals
Number of Employees
1,001-5,000 employees
