Director of Property Operations - Hilton Houston Post Oak by the Galleria

Referrals•Houston, TX

1d•Onsite

About The Position

The Hilton Houston Post Oak is seeking a strategic and hands-on Director of Property Operations to lead all aspects of engineering and facilities for this premier Uptown Houston hotel. This role sits at the center of the hotel’s success—ensuring the building, systems, and infrastructure consistently support an exceptional guest experience. In this role, you will lead a full-service Property Operations & Engineering department, ensuring seamless day-to-day operations across the hotel. You will drive a robust preventative maintenance program designed to protect asset value while minimizing downtime. Additionally, you will oversee the execution of capital projects and renovations, partnering closely with ownership and senior leadership. You will be responsible for maintaining the highest standards of life safety systems and compliance, while also managing utilities and cost controls to identify efficiencies and enhance the overall guest experience. As Property Operations Director, you would be responsible for directing and overseeing the functionality and safety of the facility to protect the well-being of all guests and team members in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

Requirements

Ability to lead all aspects of engineering and facilities for a full-service hotel
Experience ensuring seamless day-to-day operations across a hotel
Proficiency in driving robust preventative maintenance programs
Experience overseeing the execution of capital projects and renovations
Knowledge of maintaining the highest standards of life safety systems and compliance
Experience managing utilities and cost controls
Demonstration of Hospitality values
Demonstration of Integrity values
Demonstration of Leadership values
Demonstration of Teamwork values
Demonstration of Ownership values
Demonstration of Urgency and Discipline
Demonstration of Quality attributes
Demonstration of Productivity attributes
Demonstration of Dependability attributes
Demonstration of Customer Focus attributes
Demonstration of Adaptability attributes

Responsibilities

Direct and oversee the functionality and safety of the facility, including, but not limited to, physical buildings, mechanical equipment, electrical systems, heating and cooling systems, life safety systems and grounds according to federal, state and local regulations
Conduct facility inspections
Assign, verify and document completion of all routine maintenance and repairs in the property maintenance management system
Direct, oversee and maintain required documentation for energy management and conservation and preventive maintenance programs
Lead, manage and communicate information about capital projects and property rehabilitations, including, but not limited to, scheduling, budgeting and complying with contractor bidding standard
Direct daily department operations including, but not limited to, guest service standards and initiatives, product quality, inventory management and cost controls, systems use and management, budgeting and forecasting, adherence to federal, state and local standards and meeting participation and facilitation
Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, conducting counseling and evaluations and delivering recognition and reward
Recruit, interview and train team members

Benefits

Medical Insurance Coverage – for you and your family
Mental health resources including Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
Go Hilton travel program: 100 nights of discounted travel
Parental leave to support new parents
401K plan and company match to help save for your retirement
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt-free education : Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
Career growth and development
Recognition and rewards programs