Assistant Director of Property Operations

Housing Catalyst•Fort Collins, CO

About The Position

Join Housing Catalyst as our Assistant Director of Property Operations and play a pivotal role in leading property operations across our affordable housing portfolio. You’ll provide leadership and oversight to Regional Property Managers and compliance staff, ensuring strong occupancy, regulatory compliance, financial performance, and consistent property standards. This position is responsible for: Overseeing daily property and maintenance operations, including leasing, occupancy management, property standards, and resident relations. Supervising and developing a team of Regional Property Managers, Maintenance Manager of Operations, and compliance specialists. Monitoring and analyzing occupancy, leasing, and delinquency trends to maximize property performance and compliance. Leading compliance operations for LIHTC, HUD, Fair Housing, and other regulatory programs, including preparation for site reviews and inspections. Collaborating with internal departments to support resident stability and resolve operational issues. Managing property operating and capital budgets, analyzing variances, and recommending corrective actions. Overseeing vendor performance, service contracts, and procurement processes to ensure cost control and transparency. Communicating operational expectations and property performance to internal and external stakeholders. Driving operational workflow enhancements and supporting staff development. Participating in ongoing training and professional development to stay current with industry best practices and regulations. Serving as essential staff during emergencies and maintaining regular, prompt attendance. All activities must support Housing Catalyst’s mission, strategic goals, and objectives.

Requirements

Bachelor’s degree in business, real estate, public administration, or a related field.
Minimum 5-7 years of property management experience, with at least 3-5 years in a supervisory or leadership role overseeing multiple properties or a property portfolio.
Experience in affordable housing programs, including LIHTC, HUD, and Fair Housing compliance.
Equivalent combinations of education and experience may be considered.
Proficiency in property management software (Yardi or similar), accounting software, and Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Advanced Excel skills for financial analysis and reporting.
Ability to learn new software as required.
Vigilance in IT security and completion of required cybersecurity training.
Strong knowledge of HUD, LIHTC, Fair Housing regulations, and property management systems.
Experience with property operating budgets, financial reporting, and variance monitoring.
Excellent written and verbal communication skills; ability to negotiate and collaborate with diverse stakeholders.
Proven leadership and staff development abilities.
Knowledge of vendor management, procurement, and competitive bidding.
Ability to coordinate cross-departmental initiatives and explain organizational policies.
Valid Colorado driver’s license.
Must reside in Larimer or Weld County within six months of hire.
Ability to transport up to 25 pounds and routinely walk properties for inspections, including climbing stairs and navigating various property conditions.
Willingness to work extended or irregular hours as needed.

Responsibilities

Overseeing daily property and maintenance operations, including leasing, occupancy management, property standards, and resident relations.
Supervising and developing a team of Regional Property Managers, Maintenance Manager of Operations, and compliance specialists.
Monitoring and analyzing occupancy, leasing, and delinquency trends to maximize property performance and compliance.
Leading compliance operations for LIHTC, HUD, Fair Housing, and other regulatory programs, including preparation for site reviews and inspections.
Collaborating with internal departments to support resident stability and resolve operational issues.
Managing property operating and capital budgets, analyzing variances, and recommending corrective actions.
Overseeing vendor performance, service contracts, and procurement processes to ensure cost control and transparency.
Communicating operational expectations and property performance to internal and external stakeholders.
Driving operational workflow enhancements and supporting staff development.
Participating in ongoing training and professional development to stay current with industry best practices and regulations.
Serving as essential staff during emergencies and maintaining regular, prompt attendance.