Director of Programs-Hope House

One Hope United•Champaign, IL

About The Position

Director of Programs – Hope Houses Reporting to the Senior Director of Programs/Executive Director, the Director of Programs provides the leadership, management and organizational development of the Hope Houses and is responsible for the coordination of day-to-day operations. Essential Duties and Responsibilities Supervises program leaders and administrative staff Demonstrates the highest investment in and commitment to quality improvement practices to continuously improve the delivery of services In partnership with the Senior Director of Programs/Executive Director, oversees the effectiveness of programs; implements the strategic plan and priorities for programs and services, monitors progress towards desired objectives; handles obstacles and challenges to goal achievement Prepares reports for use by OHU, external vendors and stakeholders Oversees program advocacy, implementation and evaluation Works effectively with team members of all levels Empowers staff members to achieve outcomes; motivates staff towards goal attainment Makes day-to-day financial decisions for programs and services; reviews financial revenues and expenses, and works to have the right resources in place for goal achievement Ensures compliance with all program contracts and grants Serves as a change leader by identifying, planning and implementing program changes Utilizes technology to effectively support the management function Participates on community/regional committees, workgroups, collaborative teams and organizations within the geographic area Maintains knowledge of trends within professional areas of expertise, participating in professional organizations as appropriate Ensures staff are in compliance with required training and participates in required trainings to maintain an understanding of staff duties and expectations Performs administrative on-call duties as assigned / needed Treats with absolute confidentiality all information concerning OHU residents and programs Responsible for special projects as assigned Performs other related duties as assigned One Hope United provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, One Hope United complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. One Hope United expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of One Hope United’s employees to perform their job duties may result in discipline up to and including discharge.

Requirements

MA/MS degree in counseling, psychology, social work, or related field preferred; BA/BS degree required
5 years of related experience plus 3 of supervisory experience required
Valid driver’s license and acceptable driving record with OHU required levels of coverage for auto insurance
Experience effectively supervising a diverse group of individuals with varying job responsibilities
Ability to navigate a range of internal and external relationships
Demonstrated competency in building and maintaining relationships with community and professional leaders within the service area.
Excellent written and oral communication, with ability to convey information in a clear, concise manner
Highly organized, yet flexible and can handle multiple projects and/or priorities well with the ability to manage tight deadlines
Positive attitude concerning all aspects of working in a challenging environment (including significant patience and respect for our clientele), sensitivity to cultural needs, and ability to serve as a positive member of a working team
Strong personnel and management skills with the ability to coach and develop team members
Ability to handle stress well and effectively de-escalate crises
Ability to write routine reports and correspondence
Demonstrated ability to utilize analytical thinking and handle decisions
Ability to exercise discretion and ensure confidentiality

Responsibilities

Supervises program leaders and administrative staff
Demonstrates the highest investment in and commitment to quality improvement practices to continuously improve the delivery of services
In partnership with the Senior Director of Programs/Executive Director, oversees the effectiveness of programs; implements the strategic plan and priorities for programs and services, monitors progress towards desired objectives; handles obstacles and challenges to goal achievement
Prepares reports for use by OHU, external vendors and stakeholders
Oversees program advocacy, implementation and evaluation
Works effectively with team members of all levels
Empowers staff members to achieve outcomes; motivates staff towards goal attainment
Makes day-to-day financial decisions for programs and services; reviews financial revenues and expenses, and works to have the right resources in place for goal achievement
Ensures compliance with all program contracts and grants
Serves as a change leader by identifying, planning and implementing program changes
Utilizes technology to effectively support the management function
Participates on community/regional committees, workgroups, collaborative teams and organizations within the geographic area
Maintains knowledge of trends within professional areas of expertise, participating in professional organizations as appropriate
Ensures staff are in compliance with required training and participates in required trainings to maintain an understanding of staff duties and expectations
Performs administrative on-call duties as assigned / needed
Treats with absolute confidentiality all information concerning OHU residents and programs
Responsible for special projects as assigned
Performs other related duties as assigned