Director of Program Management (PMO)

Solera Health

8h•Remote

About The Position

At Solera Health, we're on a mission to change lives by guiding people seamlessly to better health solutions. We empower payers and employers with tools to manage providers and outcomes across chronic conditions. Our innovative platform curates a marketplace of digital and community-based solutions, strategically matching individuals to their best-fit care while driving successful health outcomes. Solera is seeking a Director of Program Management (PMO) to lead large-scale enterprise client implementations and high-impact strategic initiatives. This is a senior individual contributor role with significant enterprise visibility and accountability. You will lead multi-million-dollar implementations and cross-functional transformation programs that directly impact revenue, client satisfaction, and operational scalability. Operating at the intersection of Commercial, Product, Engineering, Operations, and Client Success, you will bring structure to complexity, align senior stakeholders, and ensure disciplined execution across high-priority initiatives. This role does not include direct people management. You will lead through influence, clarity, credibility, and operational rigor.

Requirements

10+ years of progressive program and/or project management experience
Healthcare industry experience, ideally within payers, digital health platforms, or value-based care environments
Proven delivery of large-scale, complex enterprise or implementations
Demonstrated experience designing or maturing PMO strategy and governance models
Strong executive communication skills with the ability to influence senior stakeholders across functions
Ability to bring structure to ambiguity and manage multiple high-impact initiatives simultaneously
Executive-level presence and communication
Strong influence without authority
Structured, systems-oriented thinker
High accountability and bias toward action
Calm and decisive in complex, fast-moving environments

Nice To Haves

PMP or comparable certification a plus

Responsibilities

Enterprise Program Leadership
Lead complex, cross-functional enterprise programs
Establish governance frameworks, executive reporting cadence, and success metrics
Translate strategic and contractual commitments into executable plans
Align diverse stakeholders toward clear delivery outcomes
Client Implementation Excellence
Own end-to-end delivery of high-visibility client implementations
Ensure milestone adherence, quality standards, and risk mitigation
Serve as a senior escalation point for structured issue resolution
Manage scope, dependencies, and competing priorities proactively
Strategic Internal Initiatives
Partner with executive leadership to operationalize enterprise priorities
Lead transformation efforts with clear accountability models
Drive change adoption across teams
Monitor initiative performance and course-correct early
Governance & Operational Rigor
Strengthen PMO methodologies and standards
Enhance portfolio prioritization and capacity planning
Deliver executive-ready dashboards and risk transparency
Promote continuous improvement and disciplined execution