Director of Product Management

Waystar • Louisville, KY

2d

About The Position

Waystar is seeking a Director of Product Management to join the team. Reporting to the Vice President, Product Strategy, The Director of Product Management will lead the Aware CDI team of product managers and ensuring that the company's software products meet the needs of customers and achieve business goals. This role requires a deep understanding of the healthcare industry, a strong track record in product management, and the ability to lead and motivate a team. Waystar provides cloud-based technology that simplifies and unifies healthcare payments. Together, our technology, data and client support streamline workflows and improve financials for our clients, so that they can focus on their patients. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic and fun.

Requirements

• Bachelor's degree in computer science, business, or a related field
• 10+ years of experience in product management, with a focus on healthcare technology
• Strong understanding of the healthcare industry
• Proven track record of success in leading and motivating a team
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Passion for healthcare and technology
• High emotional intelligence and relationship skills, and an ability to read and adapt to changing environments

Responsibilities

• Lead the product management team in developing and executing the product roadmap
• Work with engineering, data science, UX design, and product marketing teams to bring new products to market
• Conduct market research and analysis to identify customer needs and opportunities
• Define product requirements and specifications
• Manage the product development process from ideation to launch
• Track product performance and make data-driven decisions
• Mentor a team of Product Managers and furnish them with resources, tools, and uniform processes to be successful
• Work with sales and customer support teams to ensure customer satisfaction
• Stay up-to-date on the latest trends in healthcare technology
• Collaborate with other directors and executives to align product strategy with the company's overall goals

Benefits

• Competitive total rewards (base salary + bonus, if applicable)
• Customizable benefits package (3 medical plans with Health Saving Account company match)
• We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays
• Paid parental leave (including maternity + paternity leave)
• Education assistance opportunities and free LinkedIn Learning access
• Free mental health and family planning programs, including adoption assistance and fertility support
• 401(K) program with company match
• Pet insurance
• Employee resource groups

What This Job Offers

• Job Type: Full-time
• Career Level: Director