Director of Premium
Compass Group USA Inc•Notre Dame, IN
51d•Onsite
About The Position
Lead the ultimate guest experience! As Director of Premium, you will oversee the operations and service of premium hospitality spaces, ensuring an elevated and seamless guest journey. You will build relationships with stakeholders, direct high-level service strategy, and deliver on premium execution.
Requirements
- Bachelor's degree in Hospitality, Business, or related field is preferrred
- 5+ years of experience in premium or luxury hospitality management department lead role
- Proficiency in Microsoft Office Suite and POS systems
- ServSafe and Alcohol Service Certification preferred
- Must be able to work a flexible schedule: days, evenings, weekends and holidays
Responsibilities
- Oversee all premium operations including suites, clubs, and VIP areas
- Lead and manage a team of premium supervisors and service staff
- Collaborate with culinary, sales, and event operations teams
- Maintain service standards and brand consistency
- Analyze guest feedback and implement service improvements
- Ensure compliance with health, safety, and sanitation standards
Benefits
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Flexible Time Off Plan
- Paid Parental Leave
- Holiday Time Off (varies by site/state)
- Personal Leave
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
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What This Job Offers
Job Type
Full-time
Career Level
Director
Industry
Food Services and Drinking Places
Number of Employees
5,001-10,000 employees
