Director of Pharmacy Operations

Guardian Pharmacy Services Management • North Port, FL

2d • Onsite

About The Position

Extraordinary Care. Extraordinary Careers. With one of the nation’s largest, most innovative long-term care pharmacy services providers, there is no limit to the growth of your career. Guardian Pharmacy of Southwest Florida, a member of the Guardian family of pharmacies, has an exciting opportunity for you to join our rapidly growing team in North Port, Florida . Why Guardian Pharmacy of Southwest Florida ? We’re reimagining medication management and transforming care. Who We Are and What We’re About: Our core focus is delivering customized medication management solutions to support healthcare organizations serving seniors and individuals with complex care needs. With our comprehensive suite of tech-enabled pharmacy services and a dedicated team of professionals committed to enriching the lives of those we serve, we are redefining how pharmacy care is delivered. We offer an opportunity to learn and grow your career in a fast-paced, diverse, and inclusive environment. If you are looking for a challenging, team-oriented environment in which you can put your expertise to work, then this is the place for you. Pharmacy Hours- Monday - Friday 8am-8pm, Saturday 9am to 7pm and Sunday 11am - 3pm This role will be performed onsite at a closed-door pharmacy in North Port, Florida. As a key member of regional management team, responsible for ensuring operation of business is conducted within budget while maintaining a high level of customer service. Responsible for strategic decisions such as determining appropriate operational staffing levels in advance of new business, technology enhancements to improve efficiency, scheduling of licensed staff to meet regulatory guidelines, and regulatory controls appropriate to business. Attributes Required: Work Ethic/Integrity – must possess intrinsic drive to excel coupled with values in line with company philosophy Leadership – ability to lead project teams to deadlines, while maintaining strong team orientation Relational – ability to build relationships with business unit management and become “trusted advisor” Strategy and Planning – ability to think ahead, plan and manage time efficiently Problem Solving – ability to analyze causes and solve problems at both a strategic and functional level Team Oriented – ability to work effectively and collaboratively with all team members

Requirements

• Bachelor’s degree in Business Administration, or related field required
• Pharmacy Technician license/certification/registration (per state requirements)
• 5+ years of Director/Manager of Pharmacy Operations experience; preferably LTC experience, but will consider comparable experience in other practice settings
• Experience managing multiple functional areas
• Experience in a high-volume pharmacy practice
• Advanced computer skills; pharmacy operations system experience preferred/required
• Ability to work independently and deliver to deadlines
• Ability to solve problems with minimal direction
• Great attention to detail and accuracy
• Ability to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines
• Quality minded; motivated to seek out errors and inquire when something appears inaccurate

Responsibilities

• Ensure all prescriptions are input, filled and dispensed accurately, timely and within budget.
• Responsible for maintaining appropriate staffing levels to ensure operation runs smoothly within budget.
• Ensure operations are conducted in line with all state & federal regulations.
• Develop supervisory staff, provide input and directions as needed.
• Ensure operations has appropriate licensed coverage as required by Board of Pharmacy; develop schedule for coverage weekly/monthly.
• Identify and evaluate technology which has potential to improve efficiency in operations.
• Oversee workflow; identify problem areas and implement process improvements.
• Work with Director, Finance & Administration and Technician Supervisor to ensure prior authorization/refills are handled in a manner that minimizes uncollected revenue; implement processes and retrain as necessary.
• Liaison with President to resolve conflicting priorities (budget vs. level of service, etc.)
• Oversee purchasing for operations, including drugs and all supplies required, and manage inventory to plan. (where function reports to DOO) or closely collaborate with Director Finance & Administration on purchasing and inventory optimization (where function reports to DFA).
• Work with President/Account Management to resolve all service issues in a timely manner to ensure the highest level of customer satisfaction.
• Work with President/ Account Management to ensure that new business is on boarded smoothly and efficiently.
• Contribute to production by working as a Pharmacist as required.
• Other essential functions and duties may be assigned as needed.

Benefits

• Guardian provides employees with a comprehensive Total Rewards package, supporting our core value of, “Treat others as you would like to be treated.”
• Compensation & Financial Competitive pay 401(k) with company match
• Family, Health & Insurance Benefits (Full-Time employees working 30+ hours/week only) Medical, Dental and Vision Health Savings Accounts and Flexible Spending Accounts Company-paid Basic Life and Accidental Death & Dismemberment Company-paid Long-Term Disability and optional Short-Term Disability Voluntary Employee and Dependent Life, Accident and Critical Illness Dependent Care Flexible Spending Accounts
• Wellbeing Employee Assistance Program (EAP) Guardian Angels (Employee assistance fund)
• Time Off Paid holidays and sick days Generous vacation benefits based on years of service

What This Job Offers

• Job Type: Full-time
• Career Level: Manager