Director of Performance and Engagement

Your Health OrganizationPooler, GA
18dOnsite

About The Position

The Director of Employee Performance and Engagement plays a pivotal role in ensuring each region is staffed with the right people, in the right roles, at the right time. This position blends strategic workforce planning, talent development, and high-impact relationship building to cultivate an engaged, high-performing team that supports optimal patient care. This position will be working in the [LOCATION] office daily. This is a full-time, salary-based 8-hr position (8:00AM-5:00PM) (Monday-Friday). About We are a leading physician group serving South Carolina and Georgia, dedicated to delivering quality healthcare directly to patients in care facilities, homes, clinics, and virtual visits. Our services include comprehensive primary care, specialty services, and pharmacy support, tailored to meet diverse patient needs. Committed to excellence and innovation, our team collaborates closely with facilities and families to ensure accessible, coordinated, and compassionate care. Why Choose a Career at Your Health? Providing high quality care for our patients is the center of what we do, and we provide the same care for our employees. Here are some of the benefits that are available to our employees. What Are We Looking For? Overview At Your Health , we deliver proactive, high-frequency care to patients in the comfort of their homes through an interdisciplinary team model. With regional hubs, scalable staffing, and integrated virtual support, we anticipate patient needs, reduce emergencies, and ensure exceptional care is always close at hand.

Requirements

  • Basic understanding of healthcare roles and interdisciplinary care models.
  • Excellent interpersonal and communication skills with the ability to engage a diverse, cross-functional team.
  • Proven ability to assess performance and coach for improvement.
  • Experience handling sensitive HR matters with empathy and professionalism.

Nice To Haves

  • Prior management or supervisory experience preferred.
  • Familiarity with recruiting platforms and HRIS systems is a plus.

Responsibilities

  • Monitor staff performance using both quantitative tools (e.g., utilization data, engagement metrics) and qualitative feedback from staff and patients.
  • Identify high- and low-performing team members; recommend role changes, professional development, or exit strategies as appropriate.
  • Partner with leadership to ensure staff are matched with roles that align with their strengths, skills, and life circumstances.
  • Partner with Regional leadership to build accountability coaching and success plans to reduce turnover and promote team growth.
  • Identify and recommend appropriate apprenticeship opportunities.
  • Serve as a coach and advisor for employees seeking advancement or career shifts within the organization.
  • Proactively identify internal talent ready for growth opportunities.
  • Collaborate with the VP of Recruitment & Retention and Regional VP to address staffing gaps and maintain full coverage across roles.
  • Understand and communicate compensation structures, including incentive plans and role-specific bonuses.
  • Support new hires by aligning them with roles that best fit their credentials and career goals.
  • Monitor how staffing decisions impact patient outcomes and make proactive recommendations to improve care quality.
  • Champion Jack Welchs differentiation principleensuring top performers are recognized and underperformance is addressed promptly and thoughtfully.
  • Advocate for team members demonstrating growth potential and readiness for increased responsibility.
  • Contribute to strategic workforce planning across each HUB, supporting scalable and sustainable staffing solutions.

Benefits

  • Competitive Compensation Package with Bonus Opportunities
  • Employer Matched 401K
  • Free Visit & Prescriptive Services with HDHP Insurance Plan
  • Employer Matched HSA
  • Generous PTO Package
  • Career Development & Growth Opportunities
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