Director of People Operations (Part-Time, Fractional)
About The Position
Are you passionate about making a meaningful impact in women’s mental health care? Here's your chance to be a vital part of FamilyWell's mission to enhance access to high-quality, equitable, and affordable mental health services for women across the U.S. Background: FamilyWell Health is an AI-enabled mental health start-up dedicated to solving the women’s mental health crisis by seamlessly embedding high quality, equitable, & affordable mental health care into OB/Gyn practices. FamilyWell provides comprehensive virtual mental health services designed specifically for integration into women’s health practices and health systems. FamilyWell’s virtual care team model delivers evidence-based mental health support throughout the full reproductive lifecycle—from fertility through menopause—using the proven Collaborative Care Model (CoCM). Our tech-enabled platform seamlessly embeds coaching, therapy, and psychiatric services directly into clinical workflows, making high-quality mental health care accessible, affordable, and insurance-covered. With 95% of patients experiencing clinical improvement within four months, we're addressing one of healthcare's most underserved areas while creating a financially sustainable model for our provider partners. Following our recent $8M Series A funding, we're expanding nationwide and seeking exceptional talent to join our mission-driven team. We are seeking an experienced and proactive Director of People Operations to support our growing team. This fractional, remote role is designed for a strategic HR partner who can manage core people functions, support leadership, and foster a positive company culture in a fully remote environment supporting both a 1099 and W2 workforce.
Requirements
- Proven experience in HR/People Operations in a fast-growing startup, with expertise in supporting both a 1099 and W2 workforce.
- Strong knowledge of performance management, employee relations, and HR compliance.
- Comfortable working remotely and independently while collaborating closely with leadership.
- Excellent communication, organizational, and problem-solving skills.
Nice To Haves
- Experience fostering culture in remote or hybrid teams is a plus.
Responsibilities
- Implement and manage performance review cycles.
- Establish clear performance expectations and support PIP (Performance Improvement Plan) processes.
- Manage FMLA and/or parental leave requests and HR-related updates.
- Support managers with professional development and management guidance.
- Maintain and update the employee handbook as needed.
- Function as the people policy expert, addressing questions for the team.
- Ensure HR practices align with company policies and regulations.
- Oversee benefit elections and support employees through enrollment processes.
- Coordinate with insurance brokers/providers and manage insurance-related updates.
- Assist with open enrollment & COBRA and ensure accurate documentation and compliance.
- Identify and implement culture-building initiatives in a remote work environment.
- Conduct exit interviews and provide insights to leadership.
- Work closely with the Junior Chief of Staff to ensure alignment across HR initiatives.
- Report directly to the Chief of Staff on HR strategy and operational matters.
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What This Job Offers
Job Type
Part-time
Career Level
Director
Education Level
No Education Listed
