Director of Partnership Management

Riverside Insights

1d•Remote

About The Position

As a Director of Partnership Management | Ability & Achievement, you will lead the strategy and execution of renewals for CogAT and Iowa assessments, transforming retention into a disciplined growth engine. Your work will empower educators and help uncover the unique strengths of every learner by ensuring predictable retention and driving account expansion through upsell, win-back, and usage-based growth. This role is pivotal in stabilizing a newly formed team, operationalizing rigorous renewal systems, and building a high-performing organization that prioritizes forecast accuracy, repeatable plays, and talent development. You will collaborate across Marketing, Product, and Sales teams to align renewal messaging with customer value, refine lead qualification processes, and reinforce forecasting rigor. This position offers the opportunity to shape Riverside’s growth trajectory while fostering a culture of excellence and engagement.

Requirements

Bachelor’s degree and 5–7 years of experience in educational or EdTech sales.
Proven success in consistently meeting or exceeding sales quotas.
Strong understanding of the educational sales cycle and ability to navigate complex buying processes.
Proven ability to lead renewal motions as a strategic revenue engine.
Experience driving upsell, win-back, and usage-based growth.
Strong discipline around pricing, value articulation, and ACV expansion.
Expertise in pipeline hygiene, forecasting, and CRM fluency.
Demonstrated success in talent development and organizational design.
Ability to lead through ambiguity and change with clarity and decisiveness.

Nice To Haves

Experience in K–12 education or assessment industry.
Familiarity with CogAT and Iowa assessments.
Data-driven approach to process improvement and coaching.
Strong emotional intelligence and cultural stewardship.

Responsibilities

Build and lead a high-performing renewals organization for CogAT and Iowa assessments.
Operationalize renewal systems and processes to ensure predictable retention.
Drive account expansion through upsell, win-back, and usage-based growth strategies.
Partner with Marketing and Product to align messaging and customer value.
Refine Riverside Qualified Lead (RQL) process and collaborate with New Business leadership.
Reinforce pipeline hygiene and forecasting rigor
Hire, onboard, and develop POD leaders and reps aligned to a renewals-first growth model.
Establish clear expectations, performance standards, and coaching rhythms.
Foster a culture of ownership, excellence, and collaboration.