Director of Parking & Transportation

Georgia Southern University•Statesboro, GA

40d

About The Position

The Director of Parking and Transportation Services is responsible for the strategic leadership, planning, and day-to-day operations of the University's Parking & Transportation Services, campus shuttle system, and roadway traffic signage. This role provides oversight to departmental managers and supervisors, promotes operational efficiency, and ensures that all services align with the broader mission and goals of the University. The Director plays a key role in advising the administration on policy and operational changes that enhance the parking and transportation experience for students, faculty, staff, and visitors.

Requirements

Bachelor's Degree
Seven (7) or more years of related work experience
Supervision experience

Nice To Haves

CAPP Certified (from the International Parking and Mobility Institute)
Understanding of the Manual on Uniform Traffic Control Devices (MUTCD) Department of Transportation code
Master's Degree
Experience with large university and/or multi-campus parking operations
Experience in a customer service or retail environment
Project and event management experience
Experience with financial accounting and payroll systems
Experience with AIMS Parking Management and/or IPARC Parking Access software

Responsibilities

Provides leadership for Parking and Transportation Services staff, operations, and programs
Develops and implements comprehensive parking strategies, regulations, and enforcement policies that support the University's mission
Oversees planning and forecasting for campus parking needs to accommodate growth and evolving demands
Collects, analyzes, and interprets transportation and parking data to identify areas for improvement and develop responsive solutions
Partners with architects, facilities personnel, engineers, and consultants on construction projects to ensure parking and roadway needs are addressed
Guides strategic planning, organizational development, and staff recruitment to meet departmental goals and future opportunities
Administers a transparent and equitable parking citation appeals process
Serves as the primary liaison for campus event planners and external organizations regarding special event parking and charter transportation services
Manages departmental budget and lead administrative, financial, and operational functions
Collaborates with University leadership and local agencies to align campus transportation strategies with community infrastructure and needs
Conducts feasibility studies and lead planning efforts for potential campus transit initiatives
Fosters a culture of excellent customer service and positive campus relations, resolving issues and promoting understanding of departmental policies
Ensures compliance with all safety standards and risk management policies in the execution of departmental responsibilities