Director of Paid Media (Remote Worldwide)

Search•All, CA

4d•Remote

About The Position

Director of Paid Media (Remote Worldwide) This Role Is Not About Running Campaigns If you’re a senior paid media leader who wants full accountability for growth, client outcomes, and team performance this role is designed for you. We are on a mission to be the best in the world at SaaS marketing — doing work we love, with people we like, how we want. As trusted advisors to the world's fastest-growing B2B SaaS and tech companies, we're rated 5/5 ★★★★★ on Glassdoor, with 99% of our team recommending us to peers. The Opportunity As Director of Paid Media, you will own the vision, performance, and revenue impact of the Paid Media department. This is a true P&L-owning senior leadership role. You are accountable for: Protecting and improving net revenue retention (NRR) Growing revenue within existing paid media client base Ensuring our paid media service is best-in-class, scalable, and defensible Building, coaching, and holding accountable a team of senior paid media experts You’ll manage up to four Associate Directors, work directly with executive stakeholders internally, and serve as a trusted advisor to senior client leaders. Core Responsibilities Reporting to the VP, Operations, you will be responsible and accountable for: Net Revenue Retention & Revenue Growth Proactively identify churn risk and lead corrective action Own expansion strategy across the paid media client portfolio Identify, forecast, and influence revenue growth opportunities within existing accounts Ensure paid media directly contributes to client renewals and expansions Department Vision & Service Excellence Translate that vision into clear quarterly priorities, KPIs, and execution plans Ensure service design, delivery quality, and outcomes meet our highest standards Continuously evolve paid media offerings to stay competitive and relevant for B2B SaaS clients Client Leadership & Advisory Maintain senior relationships with CMOs, VPs of Marketing, and Revenue leaders Act as a strategic advisor, not just a channel expert Clearly communicate paid media performance in the context of pipeline, revenue, and business impact Step in when accounts need senior-level leadership or course correction Team Leadership & Talent Development Hire, develop, and retain top-tier paid media leaders Coach high performers toward greater scope and impact Decisively manage underperformance, coaching up or coaching out as needed Create clear career paths, expectations, and accountability across the department Protect high-value clients through smart capacity planning and resourcing Operational Rigor & Accountability Own departmental P&L forecasting, capacity planning, and prioritization Establish quality control and performance standards across all accounts Ensure consistent execution while enabling experimentation and innovation Use data to guide decisions, investments, and trade-offs What Success Looks Like (12 Months In) Paid Media NRR is strong, predictable, and improving Expansion revenue from existing paid media clients is increasing quarter-over-quarter Clients view Paid Media as a core growth driver, not a commodity channel Associate Directors operate autonomously with high accountability Underperformance is addressed quickly; excellence is the norm The Paid Media department has a clear POV and market reputation You're Our Ideal Candidate If You: Think in terms of revenue, retention, and business outcomes, not just performance metrics Have directly owned successful expansion and renewal outcomes Are comfortable making hard people decisions in service of excellence Can balance strategic vision with operational execution Earn trust quickly with executive clients and team members Hold yourself and others to an exceptionally high bar

Requirements

7+ years of paid media experience, including 2+ years in B2B SaaS
4+ years leading teams, including senior-level managers or leads
Proven experience managing enterprise paid media budgets ($50k+/month)
Demonstrated success driving expansion revenue and retention
Deep expertise in Google Ads and LinkedIn Ads; strong working knowledge of Meta
Strong understanding of pipeline, attribution, and revenue reporting
Experience partnering with Sales, RevOps, and Marketing leadership
Comfort operating in a fully remote, globally distributed environment
Drive results without the typical agency constraints
Work with premium B2B SaaS clients who respect expertise
Join a team with 3+ year average tenure and 70+ NPS
Advance your career without becoming purely managerial
Learn from top 1% SaaS marketing experts

Responsibilities

Proactively identify churn risk and lead corrective action
Own expansion strategy across the paid media client portfolio
Identify, forecast, and influence revenue growth opportunities within existing accounts
Ensure paid media directly contributes to client renewals and expansions
Translate that vision into clear quarterly priorities, KPIs, and execution plans
Ensure service design, delivery quality, and outcomes meet our highest standards
Continuously evolve paid media offerings to stay competitive and relevant for B2B SaaS clients
Maintain senior relationships with CMOs, VPs of Marketing, and Revenue leaders
Act as a strategic advisor, not just a channel expert
Clearly communicate paid media performance in the context of pipeline, revenue, and business impact
Step in when accounts need senior-level leadership or course correction
Hire, develop, and retain top-tier paid media leaders
Coach high performers toward greater scope and impact
Decisively manage underperformance, coaching up or coaching out as needed
Create clear career paths, expectations, and accountability across the department
Protect high-value clients through smart capacity planning and resourcing
Own departmental P&L forecasting, capacity planning, and prioritization
Establish quality control and performance standards across all accounts
Ensure consistent execution while enabling experimentation and innovation
Use data to guide decisions, investments, and trade-offs