Director of Outlets

Palm Beach Marriott Singer Island Beach Resort & Spa•Riviera Beach, FL

About The Position

Overview Opportunity: Director of Outlets Oversee management and direction of restaurant operations in accordance with established guest service and sustainability standards. Potential Career Path Food and Beverage Director - Area Food & Beverage Director – Assistant General Manager

Requirements

3-6 years restaurant experience required.

Nice To Haves

Associate degree preferred.

Responsibilities

Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
Ensure that food quality is consistent, appealing, and prepared to guest specifications.
Interact with guests to obtain feedback on quality of service and food in outlet.
Ensure that the restaurant complies with sanitation and safety standards for guests and associates.
Resolve guest complaints and coordinate with other department leaders to resolve service delivery or quality breakdowns.
Check that all equipment is in working order.
Follow up on work orders so repairs and maintenance of facility are completed on a timely basis.
Document inventory forecast usage and monitor supply.
Abide by all state, federal and corporate requirements pertaining to serving alcoholic beverages.
Oversee serving staff to ensure proper liquor controls are in place and all cash handling policies and procedures are followed. Comply with all accounting policies in order to ensure SOX compliance.
Participate in marketing efforts of restaurants, create menu ideas, survey competition and report food trends, and assist in preparation of specials.
Follow sustainability guidelines and practices related to HHM’s EarthView program.
Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
Perform other duties as requested by management.
Servicing banquets and all in-house functions.
Work with the Room Service hotel staff to ensure excellent coverage and services for all employees and guests.