Director of Operations - Full Service
About The Position
A well-established, nationally recognized restaurant group is seeking an experienced, results-driven Director of Operations to oversee a group of high-volume, full-service restaurants in either the Chicago/Wisconsin or Cincinnati markets. This role is responsible for operational excellence, financial performance, and team development across multiple locations. We’re looking for a proven multi-unit leader who thrives in a full-service dining environment with bar operations, has a strong track record of delivering results, and is passionate about creating exceptional guest experiences. Why This Role? This is a high-impact opportunity with a respected, growing brand where you’ll have the ability to shape regional performance, build a strong leadership bench, and influence guest experience at a multi-state level.
Requirements
- 5+ years of multi-unit leadership in full-service casual or fine dining (bar operations required)
- Proven ability to lead and develop teams across multiple high-volume locations
- Strong financial acumen with a history of achieving operational targets
- Experience managing bar programs and alcohol compliance
- Must reside within 1–1.5 hours of assigned territory
Nice To Haves
- Strong preference for backgrounds from brands such as Texas Roadhouse, Outback Steakhouse, LongHorn, Chili’s, BJ’s Brewhouse, Yard House, Buffalo Wild Wings, or similar
- Not considering candidates from O’Charley’s, Olive Garden, or TGI Fridays
Responsibilities
- Lead 8–10 restaurants within the assigned territory, ensuring operational, service, and brand standards are met
- Recruit, develop, and mentor General Managers to deliver strong performance and leadership bench strength
- Drive operational and financial results through effective P&L management, including food cost, labor, and controllable expenses
- Partner with cross-functional teams to implement initiatives that enhance guest satisfaction and team engagement
- Ensure compliance with health, safety, and alcohol service regulations
- Execute strategic initiatives, operational improvements, and guest experience enhancements
- Actively visit restaurants on a regular basis to provide coaching, support, and performance feedback
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
Number of Employees
11-50 employees
