Director of Operations

Innova Girls Academy Charter School•City of Rochester, NY

3d•$80,000 - $88,000•Onsite

About The Position

The Director of Operations is an on-site leadership role responsible for the day-to-day operational health of Innova Girls Academy Charter School. Working in close partnership with the Head of School, the Director of Operations ensures that students, families, staff, and the broader school community are supported through strong systems, clear communications, and a safe and well-managed school environment. This role requires a hands-on, relationship-centered leader who thrives in a dynamic school setting.

Requirements

Bachelor’s degree required; Master’s degree in education administration, business, public administration, or a related field preferred.
Minimum of 3–5 years of experience in school or nonprofit operations, administration, or a related field.
Demonstrated experience managing budgets, HR functions, and compliance requirements.
Strong communication and relationship-building skills with diverse stakeholders.
Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
Deep commitment to Innova’s mission of empowering young girls through STEAM education.

Nice To Haves

Knowledge of New York State education regulations and charter school requirements preferred.

Responsibilities

Lead, manage, and allocate school resources, including financial resources, in alignment with school values and board-approved financial policies and procedures.
Create purchase orders, track shipments, and follow up on administrative needs with vendors, including ordering, receipt, and maintenance of supplies.
Evaluate vendor contracts and engage in new vendor relations to support the Innova mission in alignment with the school budget.
Implement policies and procedures for lottery, admissions, enrollment, and waitlist processes, and maintain all associated documentation in support of the Head of School.
Lead community outreach and engagement efforts.
Develop and implement a strategic plan for student recruitment to annually meet enrollment targets, with an increased focus on recruitment of Special Populations.
Supervise the Office Manager to ensure maintenance of accurate, complete, and organized files, including attendance records for every student and staff member.
Ensure effective delivery of bi-annual family and staff surveys and provide actionable data reports.
Track and address chronic absenteeism to maintain a 90%+ school-wide attendance rate in conjunction with the Student Support Team; supervise staff to follow up with families when students are absent.
Ensure record keeping systems and processes are secure and maintain strict confidentiality of personal student and staff records and data.
Lead the annual review process for the School Safety Plan.
Lead the development and implementation of, and compliance with, human resources policies and practices, including compensation structures and benefit plans.
Conduct performance evaluations for all employees supervised by the Director of Operations.
Collaborate with the Head of School to co-manage training and retention of all staff members, including salary, contract, and benefit orientations.
Manage PTO tracking and daily staff coverage plans.
Plan and implement regular staff culture celebrations.
Coordinate in-person opportunities for stakeholders to advocate for Innova and share the school’s vision with the Rochester community.
Serve as spokesperson for the school to both internal and external constituents on all operational topics.
Coordinate all school mailings; draft, edit, and translate documents as needed.
Lead school-wide communications, including the weekly family newsletter and memos for families and staff.
Develop the school calendar and manage school closures as needed.
Plan and run monthly family engagement events.
Ensure school facilities meet school needs and are in compliance with all local, state, and federal regulations.
Ensure a safe and secure physical environment in and for accessing the school.
Ensure food services meet school needs and are in compliance with all local, state, and federal regulations.
Manage and annually evaluate school facilities and food service vendor/partners.
Coordinate with the school custodial partner to ensure the school is kept clean and all facilities are operational.
Supervise and support the Office Receptionist in operational duties, including inventory and distribution of supplies.
Support the Head of School in leading staff development and administrative meetings, particularly on school policies, procedures, and operations.
Ensure the school complies with all applicable local, state, and federal laws, regulations, and provisions of the charter.
Serve as the authorizer liaison on all operational issues.
Participate in professional growth opportunities to maintain awareness of educational trends, management concepts, community involvement, and other leadership initiatives.
Manage school technology partners to ensure operational technology systems in the building (computers, projectors, WiFi, security systems, etc.) are functioning effectively.