Director of Operations

Spark Car Wash•Summit, NJ

10d

About The Position

Spark Car Wash is a high growth, institutionally backed express exterior car wash company serving the Northeast and headquartered in Summit, NJ. Our mission is to become the premier car wash brand in the market by providing consistent excellence to our customers and an enriching environment for our employees. Spark is in the process of launching multiple best-in-class locations with a vision of becoming the largest operator in the region. Position Summary Spark is seeking a Director of Operations to lead our Store Operations team and serve as a key steward of our culture, operational standards, and long-term growth. Reporting directly to the President of Operations, this leader will shape the future of Spark’s operating model and play a vital role in preparing our organization for rapid scale. This is a high-impact leadership role ideal for someone who thrives in fast-paced, entrepreneurial environments and is motivated by the opportunity to build something extraordinary from the ground up. The Director of Operations will directly influence how our sites operate, how our people grow, and how our customers experience the Spark brand every day.

Requirements

Bachelor’s degree.
15+ years of progressive experience in operations, including at least 5 years in senior leadership roles (VP, Director, or equivalent) within a multi-unit, consumer-facing, or growth-oriented business.
A strong track record of delivering operational excellence, driving financial performance, and scaling teams and systems.
Exceptional communication and interpersonal skills; able to influence, inspire, and collaborate across functions and levels.
Demonstrated success driving cultural change while improving processes, performance, and efficiency.
Excellent leadership skills with the ability to recruit, develop, and retain high-performing teams.
Highly organized, self-motivated, and able to hold teams accountable to high standards of execution.
Strong time-management skills and the ability to prioritize effectively in a fast-paced environment.
Ability to conceptualize, think strategically, and translate ideas into actionable plans.
Creative, resourceful thinker who seeks quality solutions and continuous improvement opportunities.
Proven ability to manage ambiguity, adapt quickly to evolving business needs, and remain proactive in addressing challenges.
Advanced proficiency with the Microsoft Office Suite (Excel, PowerPoint, Word, Outlook).
Comfort with operational systems, reporting tools, and technology-driven processes.
Willingness to travel throughout NJ, NY, and PA, including approximately 25% overnight travel.
Valid driver’s license; ability to meet company MVR requirements.
Comfortable working both indoors and outdoors in varying weather conditions.
Must be able to lift up to 50 lbs. and perform physical task as required
Ability to bend, kneel, squat, and climb stairs or ladders.
Ability to walk and stand for long periods of time.