Director of Operations

Samsung•Mountain View, NY

11d•$225,000 - $265,000•Onsite

About The Position

At Samsung Electronics, we are committed to driving innovation and delivering exceptional value to our customers. As a global leader in technology, we are looking for a highly strategic and results-oriented Director of Operations to support leaders. This role is critical in ensuring the successful execution of strategic initiatives, operational excellence, and cross-functional collaboration. The Director of Operations will serve as a trusted advisor and strategic partner. This individual will play a pivotal role in driving key initiatives, managing complex projects, and ensuring alignment across teams. The ideal candidate will have a strong background in consulting and operational excellence with expertise in advertising, partnerships, and product management. They will be responsible for enhancing operational efficiency, facilitating decision-making, and supporting leaders in achieving business objectives. This role is scoped for senior individual contributor responsibilities. This role does not contain any Administrative Business Partner responsibilities.

Requirements

Bachelor's degree in Business Administration, Engineering, or a related field. MBA or advanced degree required
10+ years of professional experience, including management consulting, corporate strategy and revenue operations
At least 8+ years in the advertising, partnerships, or technology industry
Programmatic and Partnerships/BD knowledge strongly preferred
Strong familiarity with digital advertising ecosystems, with experience in ad tech and media.
Deep understanding of GTM, and strategic remit.
Proficiency in data analysis and business intelligence, including Microsoft Office Suite, Google Suite, Slack, SalesForce, and data visualization software (Tableau, DOMO, Excel, Analytics)
Ability to balance very detailed views and outreach with strategic executive insights
Excellence in slideware and executive communications
Strong organizational and time management skills
Outstanding communication and interpersonal skills
Ability to work independently and as part of a team
Strong strategic thinking and problem-solving abilities.
Ability to manage multiple priorities in a fast-paced environment.
Influencing skills; cross-functional leadership skills with a collaborative approach.

Nice To Haves

Experience working with cross-functional teams in a global organization (eg product, engineering, partnerships, sales, etc).
Familiarity with Samsung's Services business model and services ecosystem.
Knowledge of the North American market and its dynamics (US and CA).
PMP or similar certification is preferred
Korean-speaking is a plus, but not required
Willing to periodically support global hours (e.g. calls with international regions)

Responsibilities

Strategic Planning and Execution Partner with leaders to manage the operational workflow across a variety of cross-functional teams (for example, Engineering, Marketing, Sales, etc).
Support, develop and execute implementation of plans (typically led by Strategy, Product, Operations, and Sales).
As needed, analyze business performance, market trends, and goal delivery to provide actionable insights, including building slideware and using data driven dashboards.
Support day-to-day executive needs, such as offsite content development, All Hands materials, executive briefings, and more.
Oversee the development and implementation of operational processes to improve efficiency and effectiveness.
Monitor key performance indicators (KPIs) and OKRs and provide regular updates to the leaders.
Identify and mitigate risks to ensure successful project delivery.
Build and iterate on executive level materials for briefings, planning, and major moments
Act as a liaison between the leader and various internal teams, including marketing, sales, product, and strategic partnerships.
Facilitate communication and alignment across departments to ensure seamless execution of initiatives.
Represent the leader in cross-functional meetings and provide updates on strategic priorities.
Build and maintain strong relationships with internal and external stakeholders.
Serve as a point of contact for senior leadership and external partners and help build consensus, unblocking where needed on operational barriers.
Provide executive-level presentations and reports to communicate progress and recommendations.
Lead high-impact projects related to advertising, partnerships, and product development.
Conduct in-depth analysis and provide recommendations to support decision-making.
Ensure timely and successful delivery of projects within scope, budget, and timeline.