Director of Operations - Pathway Wealth Advisors

Thrivent•Des Moines, IA

20h•$90,000 - $150,000

About The Position

Meaningful work. Rewarding career. Pathway Wealth Advisors is an independent financial services practice of Thrivent Financial. We take a broad-based approach to helping our clients achieve multiple financial goals. Pathway Wealth Advisors helps our clients analyze their current situation, develop in-depth financial programs, and help them implement an integrated financial strategy. Thrivent Financial is a faith-based, not-for-profit financial services organization with approximately 2.6 million clients. As the nation's largest fraternal benefit society, we're here solely to help others. We help every day through the financial solutions we offer, the client activities we support, and the resources we provide to the Christian community and nonprofit organizations. Thrivent Investment Management Inc. is a FINRA and SIPC member and a wholly owned subsidiary of Thrivent Financial. Position Summary The Director of Operations is responsible for the function and performance of operations and support staff. Position will typically supervise staff in the performance of their duties and may be responsible for establishing or contributing ideas for department processes, procedures, and protocols. In addition, this individual would manage HR best practices, payroll systems, and work directly with Thrivent corporate on marketing/community engagement. This position will track production metrics of the team and individual advisors, reporting back to PWA owners on a regular basis. From this tracking, they will produce custom reports for review and presentations to the team. The Director of Operations reports to and is employed by Pathway Wealth Advisors.

Requirements

Minimum 3 years of experience in the financial industry
Minimum 3 years of experience overseeing others
Securities license (6/63, 7/66 or 7/63 & 65) and Life, Health and Annuity license may be required with 180 days of hire.
Strong interpersonal skills
Complete knowledge of financial products used by the firm
Thorough understanding of the technology used by the firm and how it applies to clients
Strong technical computer aptitude and knowledge of business tools (e.g., Microsoft Word, Excel, PowerPoint, Salesforce)
Ability to handle multiple tasks and maintain a high quality of work while experiencing frequent interruptions
Ability to maintain integrity of sensitive/confidential information

Nice To Haves

Planning/Organizing
Client Focus
Communication
Interpersonal Skills
Teamwork and Collaboration

Responsibilities

Promote the firm’s mission, culture and core values through day-to-day leadership and management
Drive initiatives that help the firm enhance profitability and achieve business objectives
Develop, execute, and oversee workflow, processes, and Standard Operating Procedures for practice
Work with Lead Advisor to determine staffing needs
Develop and maintain job descriptions
Manage, develop, train, onboard and manage performance review process for all support staff
Develop criteria to gauge team effectiveness
Participate in scheduled team meetings
Lead strategy, development, and implementation of projects
Drive culture within the team by scheduling team events
Update policies and procedures in accordance with SEC and FINRA standards
Own practice marketing efforts to increase brand awareness and drive new business
Work with marketing team to manage the production, scheduling, posting, and reporting of all marketing content and campaigns
Develop and maintain all regulatory files
Monitor and support licensing and continuing education requirements for all members of the team
Provides back-up support on tasks for other staff members, as needed
Other responsibilities as assigned by Lead Advisor