Director of Operations - Pathway Wealth Advisors

Thrivent•Belmond, IA

3d•$90,000 - $150,000

About The Position

Meaningful work. Rewarding career. Pathway Wealth Advisors is an independent financial services practice of Thrivent Financial. We take a broad-based approach to helping our clients achieve multiple financial goals. Pathway Wealth Advisors helps our clients analyze their current situation, develop in-depth financial programs, and help them implement an integrated financial strategy. Thrivent Financial is a faith-based, not-for-profit financial services organization with approximately 2.6 million clients. As the nation's largest fraternal benefit society, we're here solely to help others. We help every day through the financial solutions we offer, the client activities we support, and the resources we provide to the Christian community and nonprofit organizations. Thrivent Investment Management Inc. is a FINRA and SIPC member and a wholly owned subsidiary of Thrivent Financial. Position Summary The Director of Operations is responsible for the function and performance of operations and support staff. Position will typically supervise staff in the performance of their duties and may be responsible for establishing or contributing ideas for department processes, procedures, and protocols. In addition, this individual would manage HR best practices, payroll systems, and work directly with Thrivent corporate on marketing/community engagement. This position will track production metrics of the team and individual advisors, reporting back to PWA owners on a regular basis. From this tracking, they will produce custom reports for review and presentations to the team. The Director of Operations reports to and is employed by Pathway Wealth Advisors.

Requirements

Minimum 3 years of experience in the financial industry
Minimum 3 years of experience overseeing others
Securities license (6/63, 7/66 or 7/63 & 65) and Life, Health and Annuity license may be required with 180 days of hire.
Strong interpersonal skills
Complete knowledge of financial products used by the firm
Thorough understanding of the technology used by the firm and how it applies to clients
Strong technical computer aptitude and knowledge of business tools (e.g., Microsoft Word, Excel, PowerPoint, Salesforce)
Ability to handle multiple tasks and maintain a high quality of work while experiencing frequent interruptions
Ability to maintain integrity of sensitive/confidential information

Nice To Haves

Planning/Organizing
Client Focus
Communication
Interpersonal Skills
Teamwork and Collaboration

Responsibilities

Lead, mentor, and develop a team of financial advisors
Set performance goals, conduct regular performance reviews, and provide feedback
Ensure team members adhere to compliance and ethical standards
Foster a collaborative and supportive team environment
Develop and implement strategies to grow the client base and increase assets under management
Accountable for hitting personal and team sales targets
Communicate complex financial concepts in a clear and understandable manner
Prepare and present detailed reports on investment performance and financial plans
Identify opportunities for new services and product offerings
Provide one-on-one financial guidance and connect clients to products, services and unique membership benefits
Run client meetings and compose meeting notes
Preparation for and follow up from client meetings including, but not limited to, obtaining client documents and statements
Counsel and advise prospective and current clients on suitable financial products and investment advisory services
Explain, discuss or interpret insurance coverage; analyze exposures or policies; provide recommendations
Precisely and promptly open and complete product applications
Accept and/or enter securities trade orders from customers, including unsolicited trade orders precisely and promptly
Assist client with product changes
Obtain client financial and/or suitability information
Manage sensitive client communications, including confidential information, and respond promptly through verbal and written channels to maintain a high level of customer satisfaction.
Maintain compliance standards and education requirement for all licenses and certifications necessary for the work within Emerald Financial Group
Facilitate and/or co-present product specific seminars and/or workshops as necessary
Attend and participate in client events, workshops, business events, and fraternal events and meetings
Participate in business planning for the practice as needed
Participate in weekly team meetings