Director of Operations

Weldon Law Group•Jacksonville, FL

24d•Onsite

About The Position

In search of a proactive leader committed to delivering outstanding operational performance and guiding a large team to success. This role is not for an office manager; we are seeking an accomplished Director of Operations based in downtown Jacksonville, Florida! . We specialize in immigration law, family law, and criminal defense to assist individuals in making the United States their home.

Requirements

Prior supervisory experience, preferably with a staff of 20+ people

Nice To Haves

Bilingual in English and Spanish is a plus

Responsibilities

Holds team accountable based on measurable KPI's
Manages office facilities and office supply inventory
Assists the Owner with recruitment, hiring, personnel, and general human resources operations
Handles training and onboarding for new employees
Supervises the work of the non-lawyer support staff and vendors
Administers payroll (verifying work hours, leave time, overtime) and benefits
Oversees the Firm’s case management, contact management, and document management
Creates, implements, improves, and makes sure everyone is following the Firm's policies and procedures
Prepares Dashboards and Status Reports for the Owner and future Administrator
Managing Accounts Receivable and Accounts Payable
Communicates well with staff and owner
Employee engagement and leadership, supervision, and termination
Managing bookkeepers, accountants, understanding of financial controls, technology services, and other vendors
Managing projects to ensure they are resolved successfully, on time, and on budget
Implementation of policies, systems, and procedures