Director of Nursing

Advocate Health and Hospitals Corporation•Matthews, NC

26d•$68 - $102

About The Position

Coordinates and manages all resources necessary to provide optimal nursing care. This includes the availability of staff resources, patient care supplies and automated patient care systems. Also responsible for effectively managing resources through systems management, carefully coordinating system issues to assure optimal patient care. Responsible for evaluating the quality of patient care provided by all department staff by using the Standards of Practice and patient outcomes and other quality indicators to include peer review, incident reports, use of policy and procedures, evaluation of equipment, supplies and products. Responsible to ensure that appropriate resources are available for Performance Improvement initiatives on the department. Develops service strategies and monitors service levels against indicators to demonstrate improvement in customer and patient satisfaction. Coordinates and integrates services with other areas. Holds employees accountable for meeting department, facility, and Aurora Service Standards. Maintains and promotes effective relationships with and between patients, families, department staff, other departments, medical staff and their support staff, other health care facilities and vendors. Participates in problem resolution as needed. Acts as a liaison between medical and nursing staffs as necessary. Responsible for making recommendations for changes in nursing practice to shared governance councils and promotes new approaches and concepts. Responsible for participating in shared governance councils as a management representative, as a work group member, or by providing feedback as requested to the councils. Responsible for supporting shared governance in the department by holding staff accountable and by monitoring and counseling the department representative(s) to ensure role compliance. Responsible for achieving care management targets in area(s) of responsibility. Responsible for achieving patient loyalty targets. Responsible for achieving target improvements in employee engagement. Plans for staffing needs appropriately meeting established productivity benchmarks. Responsible for attaining and maintaining department's compliance with DNV on Accreditation, and other regulatory bodies. Responsible for achieving care management targets in area(s) of responsibility. Responsible for achieving patient loyalty targets. Responsible for achieving target improvements in employee engagement. Plans for staffing needs appropriately meeting established productivity benchmarks. Facilitates evidence-based nursing by creating an environment that encourages the utilization of evidence in practice; uses evidence in decision-making to maintain quality, cost and customer service; and ensures the integration of evidence in congruence with departmental, organizational, regional and Aurora strategic goals. Responsible for using innovative and effective recruitment and retention strategies and coaching staff in recruitment and retention behaviors. Also responsible for establishing successful relationships and links with nursing instructors and students. Responsible for optimizing the work environment by effective use of all data, which includes but is not limited to employee feedback and the employee engagement index to enhance the retention of staff. Performs human resources responsibilities for staff which include interviewing and selection of new employees, promotions, staff development, performance evaluations, compensation changes, resolution of employee concerns, corrective actions, terminations, and overall employee morale. Develops and recommends operating and capital budgets and controls expenditures within approved budget objectives Responsible for understanding and adhering to the Code of Ethical Conduct and for ensuring that personal actions, and the actions of employees supervised, comply with the policies, regulations and laws applicable to the business. Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards.

Requirements

Registered Nurse license issued by the state in which the teammate practices
Bachelor's degree in Nursing
Masters degree in nursing or related health program (MHA, etc.)
Advanced degree in nursing, business administration, hospital administration, or a health care related field
5 years in healthcare management or project management
Demonstrated management skills, including the ability to work well with others, team building and conflict resolution skills, effective communication and presentation skills.
Ability to work across all lines of management and staff to promote good relationships among departments
Strong knowledge of healthcare finance
Ability to travel locally

Responsibilities

Coordinates and manages all resources necessary to provide optimal nursing care.
Effectively managing resources through systems management, carefully coordinating system issues to assure optimal patient care.
Evaluating the quality of patient care provided by all department staff by using the Standards of Practice and patient outcomes and other quality indicators to include peer review, incident reports, use of policy and procedures, evaluation of equipment, supplies and products.
Ensure that appropriate resources are available for Performance Improvement initiatives on the department.
Develops service strategies and monitors service levels against indicators to demonstrate improvement in customer and patient satisfaction.
Coordinates and integrates services with other areas.
Holds employees accountable for meeting department, facility, and Aurora Service Standards.
Maintains and promotes effective relationships with and between patients, families, department staff, other departments, medical staff and their support staff, other health care facilities and vendors.
Participates in problem resolution as needed.
Acts as a liaison between medical and nursing staffs as necessary.
Responsible for making recommendations for changes in nursing practice to shared governance councils and promotes new approaches and concepts.
Responsible for participating in shared governance councils as a management representative, as a work group member, or by providing feedback as requested to the councils.
Responsible for supporting shared governance in the department by holding staff accountable and by monitoring and counseling the department representative(s) to ensure role compliance.
Responsible for achieving care management targets in area(s) of responsibility.
Responsible for achieving patient loyalty targets.
Responsible for achieving target improvements in employee engagement.
Plans for staffing needs appropriately meeting established productivity benchmarks.
Responsible for attaining and maintaining department's compliance with DNV on Accreditation, and other regulatory bodies.
Facilitates evidence-based nursing by creating an environment that encourages the utilization of evidence in practice; uses evidence in decision-making to maintain quality, cost and customer service; and ensures the integration of evidence in congruence with departmental, organizational, regional and Aurora strategic goals.
Responsible for using innovative and effective recruitment and retention strategies and coaching staff in recruitment and retention behaviors.
Responsible for establishing successful relationships and links with nursing instructors and students.
Responsible for optimizing the work environment by effective use of all data, which includes but is not limited to employee feedback and the employee engagement index to enhance the retention of staff.
Performs human resources responsibilities for staff which include interviewing and selection of new employees, promotions, staff development, performance evaluations, compensation changes, resolution of employee concerns, corrective actions, terminations, and overall employee morale.
Develops and recommends operating and capital budgets and controls expenditures within approved budget objectives
Responsible for understanding and adhering to the Code of Ethical Conduct and for ensuring that personal actions, and the actions of employees supervised, comply with the policies, regulations and laws applicable to the business.
Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served.
Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures.

Benefits

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Benefits and more Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program