Director of Membership & Partnerships
Center For Improving Youth Justice•Braintree, MA
•$75,000 - $80,000•Remote
About The Position
The Director of Membership & Partnerships is a key leadership role responsible for expanding CIYJ’s reach and impact through strategic membership growth and partnership development. This position drives revenue through fee-for-service memberships while building collaborative relationships with agencies, jurisdictions, and organizations committed to youth justice reform. The Director also supervises CIYJ’s team of experienced coaches and ensures seamless onboarding experiences for new members.
Requirements
- Bachelor’s degree in a related field (social work, criminal justice, public administration, nonprofit management, business) or equivalent experience
- 5+ years of professional experience in business development, partnerships, sales, or relationship management
- 3+ years of supervisory experience
- Demonstrated knowledge of juvenile justice systems and reform efforts
- Proven track record of meeting or exceeding revenue or growth targets
- Strong consultative sales and negotiation skills
- Excellent relationship-building and interpersonal abilities
- Experience managing remote teams or working in distributed organizations
- Exceptional written and verbal communication skills
- Proficiency with CRM systems and membership management platforms
- Commitment to racial equity and youth justice reform
- Ability to travel 30–40% (including some evenings and weekends for conferences)
Nice To Haves
- Master’s degree in a relevant field
- Direct experience working in juvenile justice, child welfare, or youth development
- Experience with fee-for-service membership models in nonprofit settings
- Knowledge of evidence-based practices in youth justice
- Existing network in the youth justice reform field
- Experience with technical assistance or coaching programs
Responsibilities
- Develop and execute strategies to grow CIYJ’s membership base and achieve revenue targets
- Identify and cultivate prospective member organizations through outreach, networking, and relationship building
- Conduct needs assessments and consultative conversations with potential members
- Present CIYJ’s services and value proposition to decision-makers at juvenile justice agencies and related organizations
- Negotiate membership agreements and close deals
- Maintain a membership pipeline and accurate tracking systems
- Monitor membership retention and implement strategies to maximize renewals
- Identify, cultivate, and establish strategic partnerships with youth justice organizations, advocacy groups, government agencies, and related stakeholders
- Develop collaborative initiatives that advance CIYJ’s mission and expand organizational reach
- Represent CIYJ at conferences, convenings, and coalition meetings
- Negotiate partnership agreements and memoranda of understanding
- Maintain and strengthen existing partnership relationships
- Supervise and support CIYJ’s team of experienced coaches
- Conduct regular check-ins, provide feedback, and facilitate professional development
- Design and oversee comprehensive onboarding processes for new members
- Ensure smooth transitions from sales to service delivery
- Monitor member satisfaction and address concerns proactively
- Collaborate with coaches to ensure high-quality service delivery
- Develop annual membership and partnership goals aligned with organizational strategic priorities
- Track and analyze membership and partnership metrics
- Prepare regular reports for the Executive Director/CEO and Board of Directors
- Manage the membership and partnership budget
- Identify trends and opportunities in the youth justice field
Benefits
- Competitive salary ($75,000–$80,000), commensurate with experience
- Annual performance-based incentive tied to membership revenue and partnership development goals
- Comprehensive benefits package including health, dental, and vision insurance
- Retirement plan with employer contribution
- Generous paid time off and holidays
- Professional development opportunities
- Fully remote work environment with flexible scheduling
- Travel to conferences and partner sites (with full expense reimbursement)
- Opportunity to make a meaningful impact in youth justice reform
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What This Job Offers
Job Type
Full-time
Career Level
Director
