Director of Maintenance

Riverside Health Care Center•Missoula, MT

About The Position

Essential Job Functions: Plan, organize, implement, evaluate and direct housekeeping services as well as its programs and activities, in accordance with all current rules and regulations. Participate in the development, maintenance and updating of policies and procedures, job descriptions, in-services and housekeeping forms for the community. Provide written and oral reports. Perform administrative duties such as completing budget tracking or spend down sheets, reports and evaluations. Performs housekeeper/laundry functions. Do periodic checks on apartments to ensure proper procedures are followed. Final check on move-outs and prepare apartment for next occupant. Set up and maintain model apartments. Communicate with other department managers to plan for housekeeping services. Coordinate repairs needed within the physical plant. Direct and oversee the daily maintenance functions and ensure all team members are trained and following policies and procedures. Create procedures that ensure daily maintenance tasks are executed properly by all department personnel. Conduct regular safety meetings, with designated team members to ensure safety procedures are followed and trained on within the community. Manage the safety log and communicate focus areas to department Directors and the Executive Director. Supervise safety and fire protection and prevention programs by inspecting work areas and equipment to ensure that maintenance personnel follow established safety regulations in the use of equipment and supplies at all times. Delegate and allocate the work assignments and work schedules for department personnel. Manage, train & onboard all department staff. Perform administrative duties, e.g., update the maintenance tracking system, complete spend down sheets, reports and evaluations. Plan, develop, train and implement a complete preventative maintenance program for all equipment. e.g., mechanicals, plumbing, electrical, generator, fire extinguishers, fire panel, and life safety equipment. Obtain/maintain material safety data sheets (MSDSs) for hazardous chemicals in the Maintenance Department. Ensure that containers of hazardous chemicals in the department are properly labeled and stored. Ensure that established infection control and universal precautions policies and procedures are followed by all department team members. Confirm the physical aspects of the apartment/unit meets company standards and applicable laws. Diagnose problems, make repairs, track accomplishments and follow-up with progress and completion. Ensure unoccupied apartments/units are ready for occupancy. Ensure that services performed by outside vendors are properly completed/supervised in accordance with contracts/work orders. Supervise, coordinate, train team members on, and at times, perform the following work: As-needed electrical, HVAC, EPA, plumbing, carpentry, appliance repair, and other miscellaneous equipment maintenance and repairs, painting, and overall apartment cleaning and other activities as necessary within the confines of any applicable licensing requirements. Track maintenance service requests, including documentation of the status of each request and ensuring that appropriate follow-through occurs. Electrical repairs on items such as appliances, fixtures, switches, outlets and install ceiling fans as well as indoor and outdoor light fixtures within the confines of any applicable licensing requirements. Repairs on air conditioners, heating units, and refrigeration units (use of refrigerant recovery equipment requires proper certification) within the confines of any applicable licensing requirements. Plumbing work. (e.g., clear stoppages, replace/repair fittings, faucets, and toilets). Complete minor re-piping including the soldering of copper pipes. Ensure work is performed within confines of any applicable licensing requirements. Replacement of broken glass, tile, carpet, screens, garbage disposals, fixtures, appliances, window coverings and locks. Carpentry work. (e.g., replace/repair doors, windows, closet bi-fold or sliding doors and building shelves). Repair of concrete steps, patios, fencing, and signage as needed. Painting of apartments/units, hallways, common areas, and other areas as necessary. Inspect all resident occupied or unoccupied apartments/units, buildings, and common areas; perform repairs and other duties as necessary or requested. Timely completion of appropriate apartment/unit make ready procedures for move-ins. Daily maintenance of grounds and common areas, including but not limited to, all lighting, snow removal (if applicable), trash removal and vehicle maintenance. Snow and ice removal (if applicable) e.g., snow blowing, shoveling, putting down salt, and using a pick to remove ice build-up on sidewalks and walkways, parking lots and common spaces. Troubleshoot and perform correct maintenance procedures on indoor or outdoor pool or spa equipment, if applicable (pool equipment maintenance requires proper certification). Perform or delegate scheduled maintenance on all equipment based on the manufacturer's recommendations and operation manuals, (e.g., boilers, hot water heaters, lawn equipment and other vehicles). Responsible for material control and efficient utilization of maintenance equipment. Maintain accurate records regarding preventive maintenance, service requests, and inventories (e.g., invoices and service requests). Remain well-versed on changing building codes while complying with all industry Fair Housing rules & Regulations. Discuss the possible impact to the community on changes to the rules & regulations with the Executive Director. Participate in facility surveys (inspections) made by authorized government agencies as necessary or as may be directed. Review and develop a plan of correction for maintenance deficiencies noted during survey inspections and provide a written copy of such to the Executive Director. Operate within OSHA (Occupational Safety and Health Act) standards and company safety policies at all times. Perform other essential job-related duties as assigned. Personnel Functions Recommend to the Executive Director and/or Human Resources Director the number and level of personnel to be employed. Determine the hours for staffing necessary to meet resident and community needs. Assist in the recruitment, interviewing, and selection of personnel. Schedule department work hours (including vacation and holiday schedules), personnel, work assignments, cleaning schedules, etc., to expedite work. Assist in staff development. Formally and informally monitor performance personnel and ensure adjustments/corrections are made by using coaching, counseling, and discipline methods. Work with the Executive Director to resolve staff performance issues including those that may lead to termination. Develop and participate in the planning, conducting, scheduling, etc., of in‑service training classes, on‑the‑job training and orientation programs for maintenance personnel. Assist in keeping employee training records up to date. Safety and Sanitation Ensure that housekeeping personnel follow established safety regulations at all times including the use of equipment and supplies. Ensure that supplies, equipment, etc., are maintained to provide a safe and comfortable environment. Assume the responsibility for obtaining/maintaining material safety data sheets (MSDS) for hazardous chemicals in the department. Ensure that containers of hazardous chemicals in the department are properly labeled and stored. Ensure that all personnel are trained to use labels and MSDS to recognize hazards and to follow appropriate protective measures. Develop, maintain, and implement infection control, disposal policies, and universal precautions policies and procedures to assure that a sanitary environment is maintained at all times and that aseptic and isolation techniques are followed by all personnel. Equipment and Supply Functions Recommend to the Executive Director the equipment and supply needs of the department. Place orders for equipment and supplies. Ensure that adequate supplies and equipment are on hand at all times. Budget and Planning Assist in preparing and planning the Housekeeping Department's budget and submit to the Executive Director for review, recommendations, and approval. Maintain current written records of department expenditures and ensure that adequate financial records and costs reports are submitted to the Executive Director upon request or as necessary. Manage inventory and stay within the projected budget at all times. Knowledge and Critical Skills: Be able to make independent decisions and follow instructions. Deal tactfully with personnel, prospects, residents, family members, visitors, government agencies/personnel, and the public. Capable of working with ill, disabled, elderly, and emotionally upset people within the facility. Communicate effectively in a manner that is sufficient for effective communication with supervisors, team members, prospects, residents, and families. Comply with all industry Fair Housing rules and regulations. Knowledgeable in building codes and safety regulations. General knowledge of Microsoft Office Suite. HUD React Readiness & Experience Education and Experience: Must meet all applicable state and federal requirements for this position. Prefer experience in a supervisory capacity in a hospital or other related industry. High School Diploma or General Education Degree (GED). Five or more years of prior experience in general maintenance or a combination of education and experience required. Must be knowledgeable of boilers, compressors, generators, etc., as well as various mechanical, electrical and plumbing systems. Minimum of two or more years of previous supervisor experience preferred. Must be licensed in accordance with current applicable standards, codes, labor laws, etc. (e.g., Boilers License, HVAC, Electric, Journeyman, Pool Operator's License, and EPA Certification, if applicable to Company). Supervisory Responsibility: The Director of Housekeeping and Maintenance may supervise maintenance, housekeeping and laundry team members. Working Conditions and Physical Demands: Tasks assigned to this position may involve potential and/or direct exposure to blood, body fluids, infectious diseases, air contaminants, and hazardous chemicals . Physical Requirements - The Physical activities of this position involve: Prolonged periods of standing and walking the property Must be able to lift, carry push or pull up to 50 pounds at times Ability to climb stairs/ladders Must be physically able to operate a variety of machinery and equipment including computers, copiers, farm equipment, trades equipment, heavy equipment, various hand tools, etc. Being able to bend, stoop, kneel, climb, and twist body May be necessary to assist in the evacuation of residents during emergency situations. Cognitive Requirements - The Cognitive activities with or without prosthetics of this position are: Executes tasks independently Ability to express yourself clearly and effectively General computer literacy Environmental Requirements - An individual in this position may be exposed to: Exposure to variable temperatures and conditions Other Requirements - Ability to be on call in cases of emergency Conclusion: All employees are expected to follow all policies and procedures. These policies and procedures can be found in the employee handbook, department policy and procedure manuals and with your supervisor. This job description is intended to convey information essential to understanding the scope of the position and it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with the position. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.

Requirements

Must meet all applicable state and federal requirements for this position.
High School Diploma or General Education Degree (GED).
Five or more years of prior experience in general maintenance or a combination of education and experience required.
Must be knowledgeable of boilers, compressors, generators, etc., as well as various mechanical, electrical and plumbing systems.
Must be licensed in accordance with current applicable standards, codes, labor laws, etc. (e.g., Boilers License, HVAC, Electric, Journeyman, Pool Operator's License, and EPA Certification, if applicable to Company).
Be able to make independent decisions and follow instructions.
Deal tactfully with personnel, prospects, residents, family members, visitors, government agencies/personnel, and the public.
Capable of working with ill, disabled, elderly, and emotionally upset people within the facility.
Communicate effectively in a manner that is sufficient for effective communication with supervisors, team members, prospects, residents, and families.
Comply with all industry Fair Housing rules and regulations.
Knowledgeable in building codes and safety regulations.
General knowledge of Microsoft Office Suite.
HUD React Readiness & Experience

Nice To Haves

Prefer experience in a supervisory capacity in a hospital or other related industry.
Minimum of two or more years of previous supervisor experience preferred.

Responsibilities

Plan, organize, implement, evaluate and direct housekeeping services as well as its programs and activities, in accordance with all current rules and regulations.
Participate in the development, maintenance and updating of policies and procedures, job descriptions, in-services and housekeeping forms for the community.
Provide written and oral reports.
Perform administrative duties such as completing budget tracking or spend down sheets, reports and evaluations.
Performs housekeeper/laundry functions.
Do periodic checks on apartments to ensure proper procedures are followed.
Final check on move-outs and prepare apartment for next occupant.
Set up and maintain model apartments.
Communicate with other department managers to plan for housekeeping services.
Coordinate repairs needed within the physical plant.
Direct and oversee the daily maintenance functions and ensure all team members are trained and following policies and procedures.
Create procedures that ensure daily maintenance tasks are executed properly by all department personnel.
Manage the safety log and communicate focus areas to department Directors and the Executive Director.
Supervise safety and fire protection and prevention programs by inspecting work areas and equipment to ensure that maintenance personnel follow established safety regulations in the use of equipment and supplies at all times.
Delegate and allocate the work assignments and work schedules for department personnel.
Manage, train & onboard all department staff.
Perform administrative duties, e.g., update the maintenance tracking system, complete spend down sheets, reports and evaluations.
Plan, develop, train and implement a complete preventative maintenance program for all equipment. e.g., mechanicals, plumbing, electrical, generator, fire extinguishers, fire panel, and life safety equipment.
Obtain/maintain material safety data sheets (MSDSs) for hazardous chemicals in the Maintenance Department.
Ensure that containers of hazardous chemicals in the department are properly labeled and stored.
Ensure that established infection control and universal precautions policies and procedures are followed by all department team members.
Confirm the physical aspects of the apartment/unit meets company standards and applicable laws.
Diagnose problems, make repairs, track accomplishments and follow-up with progress and completion.
Ensure unoccupied apartments/units are ready for occupancy.
Ensure that services performed by outside vendors are properly completed/supervised in accordance with contracts/work orders.
Supervise, coordinate, train team members on, and at times, perform the following work: As-needed electrical, HVAC, EPA, plumbing, carpentry, appliance repair, and other miscellaneous equipment maintenance and repairs, painting, and overall apartment cleaning and other activities as necessary within the confines of any applicable licensing requirements.
Track maintenance service requests, including documentation of the status of each request and ensuring that appropriate follow-through occurs.
Electrical repairs on items such as appliances, fixtures, switches, outlets and install ceiling fans as well as indoor and outdoor light fixtures within the confines of any applicable licensing requirements.
Repairs on air conditioners, heating units, and refrigeration units (use of refrigerant recovery equipment requires proper certification) within the confines of any applicable licensing requirements.
Plumbing work. (e.g., clear stoppages, replace/repair fittings, faucets, and toilets). Complete minor re-piping including the soldering of copper pipes. Ensure work is performed within confines of any applicable licensing requirements.
Replacement of broken glass, tile, carpet, screens, garbage disposals, fixtures, appliances, window coverings and locks.
Carpentry work. (e.g., replace/repair doors, windows, closet bi-fold or sliding doors and building shelves).
Repair of concrete steps, patios, fencing, and signage as needed.
Painting of apartments/units, hallways, common areas, and other areas as necessary.
Inspect all resident occupied or unoccupied apartments/units, buildings, and common areas; perform repairs and other duties as necessary or requested.
Timely completion of appropriate apartment/unit make ready procedures for move-ins.
Daily maintenance of grounds and common areas, including but not limited to, all lighting, snow removal (if applicable), trash removal and vehicle maintenance.
Snow and ice removal (if applicable) e.g., snow blowing, shoveling, putting down salt, and using a pick to remove ice build-up on sidewalks and walkways, parking lots and common spaces.
Troubleshoot and perform correct maintenance procedures on indoor or outdoor pool or spa equipment, if applicable (pool equipment maintenance requires proper certification).
Perform or delegate scheduled maintenance on all equipment based on the manufacturer's recommendations and operation manuals, (e.g., boilers, hot water heaters, lawn equipment and other vehicles).
Responsible for material control and efficient utilization of maintenance equipment.
Maintain accurate records regarding preventive maintenance, service requests, and inventories (e.g., invoices and service requests).
Remain well-versed on changing building codes while complying with all industry Fair Housing rules & Regulations.
Discuss the possible impact to the community on changes to the rules & regulations with the Executive Director.
Participate in facility surveys (inspections) made by authorized government agencies as necessary or as may be directed.
Review and develop a plan of correction for maintenance deficiencies noted during survey inspections and provide a written copy of such to the Executive Director.
Operate within OSHA (Occupational Safety and Health Act) standards and company safety policies at all times.
Perform other essential job-related duties as assigned.
Recommend to the Executive Director and/or Human Resources Director the number and level of personnel to be employed.
Determine the hours for staffing necessary to meet resident and community needs.
Assist in the recruitment, interviewing, and selection of personnel.
Schedule department work hours (including vacation and holiday schedules), personnel, work assignments, cleaning schedules, etc., to expedite work.
Assist in staff development.
Formally and informally monitor performance personnel and ensure adjustments/corrections are made by using coaching, counseling, and discipline methods.
Work with the Executive Director to resolve staff performance issues including those that may lead to termination.
Develop and participate in the planning, conducting, scheduling, etc., of in‑service training classes, on‑the‑job training and orientation programs for maintenance personnel.
Assist in keeping employee training records up to date.
Ensure that housekeeping personnel follow established safety regulations at all times including the use of equipment and supplies.
Ensure that supplies, equipment, etc., are maintained to provide a safe and comfortable environment.
Assume the responsibility for obtaining/maintaining material safety data sheets (MSDS) for hazardous chemicals in the department.
Ensure that containers of hazardous chemicals in the department are properly labeled and stored.
Ensure that all personnel are trained to use labels and MSDS to recognize hazards and to follow appropriate protective measures.
Develop, maintain, and implement infection control, disposal policies, and universal precautions policies and procedures to assure that a sanitary environment is maintained at all times and that aseptic and isolation techniques are followed by all personnel.
Recommend to the Executive Director the equipment and supply needs of the department.
Place orders for equipment and supplies.
Ensure that adequate supplies and equipment are on hand at all times.
Assist in preparing and planning the Housekeeping Department's budget and submit to the Executive Director for review, recommendations, and approval.
Maintain current written records of department expenditures and ensure that adequate financial records and costs reports are submitted to the Executive Director upon request or as necessary.
Manage inventory and stay within the projected budget at all times.