Director of Leasing

Southwest Equity Partners, Inc. • Solana Beach, CA

9d • $90,000 • Onsite

About The Position

Southwest Equity Partners is seeking an experienced Director of Leasing to lead leasing strategy and performance across our San Diego multifamily portfolio. This role is highly strategic and hands-on, responsible for driving occupancy, maximizing rental revenue, improving lead-to-lease performance, and supporting lease-ups for new and renovated communities.
The Director of Leasing works in close partnership with Regional Property Managers, Asset Management, Operations, and Marketing to ensure leasing execution aligns with financial goals and portfolio strategy.
This is an in-person leadership role based in our Solana Beach office.

The Director of Leasing is responsible for leading leasing strategies across our diverse multifamily portfolio in San Diego. The position is responsible for driving occupancy and absorption, maximizing potential rental income, fully utilizing marketing partnerships and capabilities and limiting vacancy time. The Director will also play an active role in assisting in the leasing of new-build and renovated communities, including underwriting pro-formas, marketing partnerships, rental rate setting and various other lease-up assignments.
This position provides day-to-day oversight of the Leasing Manager(s) employed at Southwest Equity Partners. The Director also acts as a supervisor (but not day-to-day manager) of any community manager or on-site manager in need of leasing assistance, and the position works in tandem with each Regional Property Manager to strategize,

Requirements

• Strong interpersonal skills and the ability to work under time constraints
• Strong project management, analytical and research skills with a demonstrated ability to manage projects from inception through completion
• High school diploma required, Bachelor’s degree preferred
• 5+ years of multifamily property management experience
• Excellent oral and written communication skills
• Experience in supervisory role and managing staff
• Experience in writing and maintaining budgets
• Proficient in Appfolio property management software or other similar property management software
• General office, bookkeeping and sales skills
• Computer literate, including Microsoft Office Suite
• Must be detail oriented and able to focus with frequent interruptions
• Maintains confidence and protects operations of business by keep information confidential
• Ability to operate in an open work area with moderate everyday noise
• Ability to work from multiple locations
• Ability to perform other duties as required
• Property Manager / Real Estate License required within two years of start of position

Responsibilities

• Drive Occupancy and revenue across the portfolio
• Monitor traffic, conversion and vacancy trends by property
• Identify gaps quickly and implement solutions that move the needle
• Coach on-site manager(s), community manager(s) and leasing manager(s) on follow up, closing and sense of urgency
• Set clear expectations for lead management and showing standards
• Hold team members accountable for performance metrics and leasing targets per person and per property
• Ensure that all team members are consistently tracking inquiries and applicant information in Appfolio though the Guest Card workflow
• Establish, update and/or enforce follow up standards for inquiries
• Drive improvement with lead-to-lease conversion ratios
• Oversee listing quality, pricing strategies and concession implementation
• Review ads for accuracy, DRE compliance and effectiveness
• Partner with marketing vendors to keep listings competitive and front-and-center
• Drive revenues with thorough understanding and analysis of competition and development of creative marketing programs.
• Track vacancy time and identify bottlenecks in the leasing & turnover cycle
• Ensure the smooth running of each community in partnership with each stakeholder.
• Coordination with ownership, asset managers or vendors for any special community-related projects.
• Hiring and training (in tandem with the Director of Operations) for all open positions in the group.
• Supervise day-to-day operations of all staff, ensuring that all policies and procedures are being followed.
• Customer service - Providing superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation and profitability.
• Assist the Director of Client Services & Asset Management with aspects of overall community budget and finances
• Maintain positive relations with all community vendors.
• Perform any other related duties as required or assigned.
• Perform routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files.

Benefits

• Health insurance coverage
• 100% of employee is covered by the company for Health.
• 0% of any dependents is covered by the company for Health.
• Dental and Vision options are available.
• Leasing Commission Eligible: varies by property
• Annual performance bonus eligible
• 401(k) program with company matching annually; eligibility dependent on current plan provider (detailed benefits information to be provided upon commencement of employment)
• Property Management Referral Commissions Program
• PTO Policy: Vacation is earned by the eligible employee each week and in the following hourly, or fraction thereof, amounts:

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED