Director of IT

Action Property Management•Irvine, CA

4d•$195,000 - $240,000

About The Position

We are seeking a strategic and operationally focused Director of Technology to lead our IT Department. This role is centered on maintaining the highest standards of security for our environment while driving organization-wide security awareness and training, optimizing operational efficiencies across IT processes and support, and building and empowering a high-performing technology team. Reporting directly to the CIO, you will oversee reliable, scalable IT operations for a distributed workforce of approximately 800 employees across multiple offices, serving ~300 HOAs. Emphasis is placed on delegation, strong collaboration with technology vendors, process improvement, and metrics-driven performance—ensuring predictable support and resource optimization without hands-on execution of technical or security tasks. The ideal candidate brings high-level technical knowledge, proven operational leadership, and a commitment to excellence in a collaborative environment.

Requirements

Minimum of 10 years of progressive IT leadership experience, with at least 5 years in a senior or director-level role overseeing teams in distributed or multi-site environments (property management, real estate, hospitality, or service-oriented industries preferred).
Bachelor’s degree in Information Technology, Computer Science, Management Information Systems, Business Administration, or a related field.
Demonstrated expertise in leading enterprise IT operations, with high-level knowledge of infrastructure (cloud, virtualization, networking, endpoints), productivity platforms, and security tools sufficient to guide strategy, evaluate solutions, and hold teams/vendors accountable.
Proven track record in operational leadership: driving process optimization, metrics/SLA improvement, resource scaling, and cost-effective vendor management.
Strong focus on cybersecurity leadership, including building and maintaining risk management programs, incident response frameworks, and organization-wide security awareness/training initiatives.
Excellent people-leadership skills with experience recruiting, mentoring, developing, and empowering high-performing teams in collaborative, no-silos environments.
Strong business acumen, including IT budgeting, forecasting, ROI analysis, and executive stakeholder communication.
Familiarity with IT service management best practices (e.g., ITIL principles) and compliance frameworks (industry standards such as ISO-aligned).

Nice To Haves

Experience optimizing enterprise licensing (e.g., Microsoft ecosystems) and managing audits/procurement.
Background in property management, HOA software, or regulated/service industries.
Relevant high-level certifications (e.g., PMP, ITIL, CISM/CISSP at a strategic level, or cloud/security-focused credentials).
Demonstrated success leading digital transformation, automation initiatives, or team modernization efforts.