Director of IT

Orangewood Foundation•Santa Ana, CA

About The Position

The Director of IT is responsible for Orangewood and Samueli Academy’s IT operations and strategy. They will develop a deep understanding of the organization’s current technology and business goals in order to build strategies. The Director of IT will build and maintain strong partnerships, rapport, and collaborate with all members of the organization’s team to understand, identify, and define their needs in supporting their operations.

Requirements

Experience with Windows Active Directory and EntraID preferred.
Experience with Google for Education preferred.
Experience administering Office 365.
Experience with wired and wireless network management.
Experience with cybersecurity technologies including firewalls, SASE, MFA.
Familiarity with nonprofit specific software like Blackbaud and Apricot360 preferred.
Demonstrated ability to effectively manage large capital projects, including budget, development, and implementation preferred.
Strong communication skills including the ability to work in a team environment, give honest, direct feedback and be a solid verbal and written communicator.
Meet deadlines, prioritize appropriately, cope well with change, and maintain composure under pressure.
Strong project management skills: ability to reprioritize projects frequently
Detail oriented and organized; ability to multitask.
Strong customer service skills.
Independent, self-motivated, team player.
Able to effectively communicate with all levels of staff and leadership.
Must be available for off-hours support.
Possess a valid California driver’s license and proof of automobile insurance. Position requires DMV clearance.
Pre-employment screenings include criminal background check, FBI/DOJ fingerprinting, TB test, drug screen, and previous employment verification.
A Plum.io assessment is a required part of the application process, and your application will not be considered complete until the assessment is submitted. Visit this link to learn more: https://www.plum.io/about
Understanding of and strong commitment to the organization’s mission and vision.
Exemplifies organizational core values of trust, respect, and compassion.
Ability to work with a variety of constituents in a courteous professional manner.

Responsibilities

On-going systems support and maintenance:
Responsible for the comprehensive IT environment of the entire organization, which includes 7 locations and ~250 staff members and ~825 students.
Responsible for the consistent, reliable operations of the following IT and business processes:
Internal wired and wireless networks
Unified Communication Systems
End User Devices
Building security systems
Websites
Server infrastructure
SaaS platforms
Respond to client calls regarding systems integrity issues and determine the most appropriate resolutions of the issue.
Manage IT vendors for on time delivery of projects and issues.
Provide training for end users/staff members.
Systems implementation, projects, and application development:
Define, analyze, and document business requirements to come up with technology solutions/alternatives; communicate with users on solutions, project scope, implementation timeline, budget, and trainings; develop functional software and hardware requirements for new processes or process enhancement.
Communicate and coordinate with client groups to assess their needs and develop and implement application changes; coordinate with vendors to implement various production fixes, application enhancements and manage vendor delivery of those items.
Responsible for the design and implementation of the IT environment associated with the Samueli Academy campus and any future expansion at new sites.
Staff Development:
Develop staff through effective direction, training, and performance management.
Participate as an active member of the organization’s Leadership Team meetings.
Provide formal and informal performance evaluation and coaching for staff.
Departmental administration:
Review and approve vendor invoices; address any invoice disputes.
Review and manage purchase requisitions and vendor contracts.
Ensure the organization’s IT budget is managed effectively.
Manage IT department staff.