Director of Institutional Research

Carroll University•Waukesha, WI

34d

About The Position

At Carroll University, we are committed to identifying and employing strategies to support our goal to be and remain a socially just organization. Rooted in the Presbyterian (U.S.A.) heritage, we respect all aspects of diversity, embrace the practice of equity, expect inclusion, and embrace belonging throughout our community. Therefore, we seek applicants who can demonstrate their understanding of justice and who can inspire our increasingly diverse student population.

Requirements

Ability to work effectively with people regardless of their age, gender, race, sexual orientation, ethnicity, religion, ability, socio-economic background, or job type
Collaborate with faculty and staff within the institution and with outside constituencies
Communicate effectively both orally and in writing
Oversee work being done by, and with, campus staff
Work independently while prioritizing simultaneous and sometimes competing tasks and meeting deadlines
Maintain a high level of confidentiality
Exercise excellent professional judgement
Candidates must be willing and able to support and advance the University mission
Analyze and visually present data using PowerBI, Tableau, and other tools
Write descriptions of data that enable users to locate, understand, and use data and reports
Use enterprise information systems and software packages such as SPSS, SAS, and SQL programming.
Prepare spreadsheets and related reports and visualizations

Nice To Haves

Master's degree required; Ph. D degree preferred.
Minimum five (5) years' experience in higher education Institutional Research
Experience with applied social science research, statistical theory, quantitative and qualitative research methods
Willingness to learn and understand university-wide and regional accreditation
Experience designing and maintaining web-accessible, on-demand data reporting systems
Knowledge of curriculum, academic policies and procedures, and the functions of the registrar's office
Familiarity with student information and administrative computing systems

Responsibilities

Ensure that equity, integrity, accuracy, and transparency are embedded in all institutional research activities, methodologies, and reporting practices.
Administer nationally normed surveys and assessments (e.g., HERI, NSSE, FSSE) and design, implement, and analyze institutional, alumni, and ad hoc surveys that support accreditation, strategic planning, and data-informed decision making.
Prepare, validate, and submit required institutional data to external agencies, including IPEDS, U.S. News, College Board, Common Data Set, and other mandated or voluntary surveys.
Compile, analyze, and disseminate comprehensive reports based on institutional surveys and studies, clearly interpreting findings for campus stakeholders.
Collect, analyze, and distribute institutional data relevant to enrollment, retention, student success, recruitment, marketing, academic quality, and institutional performance.
Maintain current, expert-level knowledge of federal and state compliance requirements, accreditation standards, and emerging best practices in institutional research and effectiveness.
Use a combination of written reports, dashboards, and data visualization tools to present complex information in clear, digestible formats tailored to campus audiences.
Develop, maintain, and continuously improve standard operating procedures (SOPs) for data collection, validation, reporting, and documentation to ensure consistency and data integrity.
Collaborate with the Office of Information Technology to design, implement, and maintain a secure, comprehensive institutional data warehouse that supports periodic reporting, longitudinal analyses, and cross-functional data needs.
Design, conduct, analyze, and present complex research studies, dashboards, and assessment projects that support institutional effectiveness, strategic planning, and continuous improvement.
Provide statistical consultation and methodological support to administrators, faculty, and staff to enhance data-driven decision making, academic assessment efforts, and outcomes evaluations.
Partner with academic and administrative units to develop effective survey instruments, assessment tools, and data collection processes aligned with institutional priorities.
Support departments and programs in completing required external reports, including program reviews, accreditation self-studies (institutional and specialized), academic assessment reports, and benchmarking analyses.
Respond to ad hoc data and analysis requests from internal and external stakeholders, including the development of datasets and narratives to support grant proposals, accreditation requests, board reports, and strategic initiatives.
Foster a culture of collaboration, transparency, and data literacy by regularly engaging with campus partners to interpret findings, identify trends, and advise on evidence-based solutions.
Perform other duties as assigned