Director of Inside Sales

Steadily•Overland Park, KS

54d•Onsite

About The Position

Steadily is hiring a Director of Inside Sales in the Kansas City Metro area who is the very best at what they do. The Director of Sales will lead the strategy and execution of sales operations for the inside sales team. This is a full-time, in-office position based in Overland Park, KS.

Requirements

Leadership Experience: 5+ years leading high-volume inside sales organizations with direct management of Sales Managers and responsibility for sales operations.
Sales Operations Expertise: Deep knowledge of CRM configuration (Salesforce preferred), lead scoring/routing, reporting, and process design in a high-volume environment.
Performance Driven: Track record of exceeding quotas and improving conversion metrics across large, transactional sales teams.
Operational Acumen: Comfortable designing workflows, setting KPIs, and leveraging sales engagement tools (dialers, email automation, analytics) to drive results.
People Developer: Skilled at motivating and developing both front-line managers and their teams in a fast-growth environment.

Nice To Haves

Insurance Knowledge: Experience in Property & Casualty insurance or other regulated, complex products is a strong plus.

Responsibilities

Lead the Inside Sales Team: Directly manage a team of Sales Managers who oversee Steadily's licensed inside sales agents, ensuring high performance, sales quality and consistent execution across the entire funnel.
Drive Sales Operations Forward: Lead the strategy and execution of sales operations for the inside sales team - lead routing and scoring, performance dashboards, reporting, and process optimization.
Own the End-to-End Sales Performance: Set and monitor KPIs for the entire sales organization - speed-to-lead, quote-to-bind conversion, premium per policy, upsell effectiveness - and implement strategies to improve them.
Develop Leaders: Coach and mentor Sales Managers on people leadership, performance management, and process improvement; implement consistent training and QA standards across teams.
Forecast and Report: Build and maintain detailed dashboards and pipeline forecasts; deliver actionable insights and recommendations to senior leadership on conversion trends, agent productivity, and campaign ROI.
Cross-Functional Collaboration: Work closely with Marketing, Insurance and tech Product teams, and Client Experience to improve messaging, product competitiveness, and coverage options based on front-line feedback and data.
Scale and Automate: Identify opportunities to automate manual workflows, enhance systems integrations, and improve the experience for both agents and prospects.