Director of Information Technology
About The Position
Our client is seeking a highly experienced healthcare IT leader to join their organization in Syracuse, NY. As a key senior leadership role, the Director of Information Technology is responsible for developing and executing the hospital’s IT strategy in alignment with organizational goals and industry best practices. Reporting to executive leadership, this position serves as a trusted advisor on digital transformation, cybersecurity, and emerging technologies, and leads enterprise‑wide change management initiatives across clinical and non‑clinical areas. Deep, hands‑on Epic EMR leadership experience is essential for success in this role. The Director provides overall leadership, accountability, and governance for the Epic Electronic Medical Record (EMR) system and all related clinical and revenue cycle applications, ensuring Epic is effectively implemented, optimized, upgraded, and supported. This role partners closely with clinical and operational leaders to align Epic functionality with workflows that support patient safety, quality outcomes, regulatory compliance, and provider efficiency. In addition, the Director oversees IT operations, cybersecurity, vendor and financial management, and talent development—building a high‑performing IT organization capable of supporting a 24/7 healthcare environment while driving excellence in Epic utilization and system performance.
Requirements
- Bachelor’s Degree in Information Technology, Computer Science, or a related field
- Minimum of 5–7 years of progressively responsible leadership experience in healthcare information technology
- Demonstrated experience leading enterprise IT operations in a hospital or health system in a hospital or health system environment
- In-depth understanding of healthcare information systems, clinical workflows, and EMR platforms (Epic preferred)
Nice To Haves
- Master’s degree in Healthcare Administration, Information Systems, Business Administration, or a related field
- Experience with Epic EMR implementation strongly preferred
Responsibilities
- Develop and lead the hospital’s overall information technology strategy and roadmap
- Serve as a strategic advisor to executive leadership on healthcare IT, digital transformation, and cybersecurity
- Provide enterprise leadership and accountability for the Epic Electronic Medical Record (EMR) system
- Ensure Epic is effectively implemented, maintained, upgraded, and optimized to support clinical quality, safety, and efficiency
- Lead Epic governance, prioritization, change management, and optimization initiatives
- Partner with clinical, operational, and revenue cycle leaders to align Epic functionality with workflows and organizational needs
- Oversee day‑to-day IT operations, including applications, infrastructure, network, and end‑user support
- Ensure high availability, reliability, and performance of all clinical and business systems
- Direct cybersecurity, disaster recovery, business continuity, and data protection efforts
- Establish IT policies, governance structures, and performance metrics
- Develop and manage IT operating and capital budgets with fiscal accountability
- Manage vendor relationships, contracts, and technology investments
- Lead, mentor, and develop IT leadership and staff
- Ensure compliance with regulatory, accreditation, and information security requirements, including HIPAA
- Stay current on Epic advancements, healthcare IT trends, and industry best practices
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What This Job Offers
Job Type
Full-time
Career Level
Director
