DIRECTOR OF HUMAN SERVICES Tacoma
About The Position
Join the Korean Women's Association as the Director of Human Services in Tacoma, WA, where you’ll lead innovative and impactful initiatives that directly enhance the lives of immigrant, refugee, and older adult communities. This dynamic position allows for senior leadership engagement in program growth and strategy, driving operational excellence in culturally responsive services within our public and privately funded programs. As a pivotal member of our management team, you will have the opportunity to implement strategic planning while fostering continuous quality improvement (CQI) and mentorship among staff. Working onsite provides a collaborative environment that thrives on cross-functional collaboration and stakeholder engagement. The competitive annual salary for this exciting role ranges from $110,000 to $125,000. You can enjoy great benefits such as Medical/Vision/Dental/Life Insurance, Paid Time off, 11 Paid Holidays, and 401 (k) after 1 year. This is your chance to make a meaningful difference in the community while advancing your career in nonprofit leadership. Let us introduce ourselves KWA Home Care is nonprofit multicultural social service agency. What it's like to be a DIRECTOR of Human Services? The Director of Human Services at the Korean Women's Association (KWA) plays a pivotal role in ensuring programmatic quality, regulatory compliance, and fiscal accountability across both established and emerging service areas. This leader is responsible for shaping KWA’s future service model, moving beyond legacy program administration to create an integrated, accountable, and future-ready framework that promotes growth and innovation. Key responsibilities include providing strategic leadership in program expansion, redesign, and integration, while ensuring that services are culturally responsive and grounded in equity. The Director oversees compliance with all regulatory requirements and leads proactive risk management strategies to prepare for audits and monitoring visits. Additionally, this role requires fiscal stewardship to ensure sustainability and diversification of funding sources while fostering a high-performance, trauma-informed workforce. By representing KWA in external relations, this leader influences local policy discussions, ultimately driving long-term community impact and enhancing well-being for immigrant and underserved populations. Are you a good fit for this DIRECTOR of Human Services job? Successful candidates will have a strong track record in managing multiple programs and funding streams, alongside demonstrated expertise in overseeing government contracts, grants, and compliance with regulatory requirements. Experience leading culturally and linguistically diverse teams, particularly in service to immigrant, refugee, and limited-English proficiency communities, is crucial. Additionally, candidates should have a proven ability to build strategic partnerships with foundations, agencies, and advisory bodies to expand KWA’s service reach and impact. Bilingual or multilingual capabilities are strongly preferred. Strong executive engagement skills are necessary to prepare clear, data-informed reports and presentations for the Board of Directors, translating complex issues into actionable insights for decision-making.
Requirements
- Bachelor’s degree required in public administration, human services, social work, public health, business, or a related field.
- Minimum of 8 years of progressive leadership experience in human services, public sector, or complex nonprofit environments.
- Demonstrated experience overseeing multiple programs and funding streams concurrently.
- Proven success managing government contracts, grants, compliance, and audits.
- Experience leading culturally and linguistically diverse teams and serving diverse communities.
- Experience working with immigrant, refugee and limited-English-proficiency communities.
- Experience partnering with foundations, county, state, and federal agencies.
- Experience leading programs through growth, restructuring.
- Build and maintain strategic partnerships that expand service reach, funding and impact.
- Represent KWA in coalitions, advisory bodies and regional planning efforts.
Nice To Haves
- Master’s degree preferred
- Bilingual or multilingual capability strongly preferred but not required.
- Strong executive engagement skills are necessary to prepare clear, data-informed reports and presentations for the Board of Directors, translating complex issues into actionable insights for decision-making.
Responsibilities
- providing strategic leadership in program expansion, redesign, and integration
- oversees compliance with all regulatory requirements
- leads proactive risk management strategies to prepare for audits and monitoring visits
- fiscal stewardship to ensure sustainability and diversification of funding sources
- fostering a high-performance, trauma-informed workforce
- representing KWA in external relations
- influences local policy discussions
- driving long-term community impact and enhancing well-being for immigrant and underserved populations
- Serve as a senior advisor to the Executive Director on human and community services strategy, risk management and growth opportunities
- Prepare clear data-informed reports and presentations for the Board of Directors and board committees
- Translate complex programmatic regulatory and funding issues into actionable insights for executive and board-level decision-making
Benefits
- Medical/Vision/Dental/Life Insurance
- Paid Time off
- 11 Paid Holidays
- 401 (k) after 1 year
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What This Job Offers
Job Type
Full-time
Career Level
Director
