Director of Human Resources

THE TURNIP TRUCK•Nashville, TN

About The Position

We're seeking an experienced HR Director to lead our people operations, culture, and training across all Turnip Truck locations. This is a pivotal role responsible for building strong teams, upholding our company values, ensuring compliance, and creating a consistent employee experience that supports both our mission and store operations. As HR Director, you'll work closely with ownership and store leadership to strengthen culture, enhance onboarding and training, drive performance management, and align our workforce with business goals. This is a hands-on position ideal for someone who thrives in retail or grocery environments and is passionate about community, wellness, and people development.

Requirements

5+ years of HR experience
2+ years in an HR leadership or management role
Strong knowledge of employment law, compliance, and HR best practices
Proven ability to coach managers and resolve workplace conflicts professionally
Experience building training programs and onboarding systems
Excellent communication, documentation, and interpersonal skills
High degree of professionalism, confidentiality, and accountability

Nice To Haves

HR experience in retail, grocery, hospitality, or multi-location environments
SHRM-CP, SHRM-SCP, PHR, or SPHR certification
Experience with training platforms or learning management systems
Understanding of natural/organic food standards and dietary lifestyles

Responsibilities

Lead, model, and reinforce Turnip Truck's values across all locations
Coach Store Directors, Managers, and Team Leads in professionalism, communication, and team development
Partner with leadership to build strong, aligned, and consistent teams
Drive culture initiatives and strengthen employee engagement throughout the organization
Build and oversee Turnip Truck University, including: – Comprehensive onboarding systems – Natural foods and dietary training – Clean ingredient standards and product knowledge – Customer service excellence – Leadership development programs
Develop orientation materials covering company history, values, standards, and role expectations
Create assessments and learning tools to ensure comprehension and accountability
Manage end-to-end recruiting, hiring, and retention efforts
Oversee employee relations, documentation, corrective actions, and performance reviews
Maintain compliance with state and federal labor laws
Manage HR policies, employee handbook updates, and internal standards
Champion safe, fair, and values-aligned workplace practices
Partner with leadership to align labor budgets with staffing needs
Support scheduling optimization, payroll accuracy, and labor cost management
Track turnover metrics and develop workforce planning strategies
Report directly to ownership
Collaborate closely with Directors, Managers, and senior leadership
Provide insights on team morale, retention, culture health, and training effectiveness
Participate in strategic planning related to growth, operations, and people systems