Director of Human Resources

Hawkers Asian Street Food•Orlando, FL

24d

About The Position

The Human Resources Director is a critical role in Human Resources and can impact outcomes across the organization. The HR Director is responsible for partnering with leadership to provide support and oversight regarding recruiting, onboarding, human resources administration, benefits management, team member relations issues, performance management, and organizational effectiveness. The HR Director also works collaboratively with the Vice President of Human Resources on the continuous improvement of the performance management process.

Requirements

Knowledge of the principles and practices of human resources management and administration.
Proven tenure of HR experience in a management or director level role
Must be self-directed, highly motivated, and possess strong organizational and communication skills
Self-motivated, able to take initiative, and use sound judgment in day-to-day decision-making
Ability to perform several tasks concurrently with ease and professionalism.
Superior organization skills
Reliable with patience and professionalism
Must be able to travel as needed
Must be able to frequently stand, walk, bend, squat and reach above shoulder level.
Must be able to sit for long periods of time, type and present
Must be able to lift/carry up to 20 lbs.
Frequent communications, verbal and written

Nice To Haves

Experience in hospitality, preferably in a multi-State environment preferred, but not required
Previous experience recruiting in a fast-paced environment preferred.

Responsibilities

Oversee all aspects of employee relations; ensure Company policies are administered fairly and consistently.
Provide consultative support to managers and supervisors
Oversee the day-to-day responsibilities and development of the HR team, including the office coordinator and HR Generalist.
Partners with VP of Human Resources on management and development of the restaurant administrator position.
Ensure legal compliance with all applicable local state and federal employment laws, including but not limited to FLSA, FMLA, and ADA to minimize risk/exposure to the company
Manage organizational change
Coordinates with outside legal counsel on employment-related matters as needed
Oversee Human Resources communications
Participate in and conduct organized Human Resource training.
Monitor process and ensure accurate maintenance of employee files in the HRIS database
Coaches managers and supervisors in the progressive discipline system and supports in the performance improvement process
Serve as a resource for information regarding the company’s benefit programs; participate in all open enrollment activities and provide training on new programs as needed.
Heavily involved in plan design and construction for all benefits platforms.
Act as a subject matter expert in company policies, programs, and operational processes and their impact on the business
Develops and administers programs, procedures, and guidelines to help align the company with the strategic goals of the company
Prepares and maintains reports as necessary to carry out the function of the HR department
Prepares monthly KPIs to monitor company performance in HR functions, provide summarized data regarding reporting
Provides guidance on team member relation issues by investigating complaints and ensuring compliance with federal, state, and local laws through coaching, communicating, and educating the field Operations team.
Provides advice on corrective action issues.
Ensures human resources-related programs and processes are implemented to help drive bottom-line results, productivity, and development of team members
Monitor ATS/HR portals to ensure all team members remain updated with pay rates, title, transfers, and terminations.
Identifies and monitors Hawkers culture so that it supports the attainment of company goals and promotes employee satisfaction
Administers & analyzes team member opinion survey